What are the responsibilities and job description for the Service Consultant position at Ross Downing Chevrolet, Inc.?
Primary Responsibilities:
- Promptly greet customers
- Consult and interact with guests during the check-in process
- Understand range of products & services
- Inform customer of benefits and product features
- Maintain high level of customer satisfaction
- Properly document service concerns
- Communicate with customers throughout the service process
- Meet and exceed service sales and satisfaction goals set by management
- Exceed customer expectations
- Demonstrate leadership
Pay/Benefits:
- Medical and Dental plans
- 401k
- Paid vacation
- Competitive wages
Requirements:
- A valid driver’s license
- Must be at least 18 years old
- Particular attention to detail
- Willing to serve
- Disciplined self-motivation
- Ability to handle multiple tasks at once in a fast pace environment
- Computer skills
- Strong communication skills
- Consistent composure and integrity
- Maintain positive energy level
- Must be a hard working team player
- 3-5 years in similar work environment desirable
Required Education:
- High school diploma
