What are the responsibilities and job description for the Medical Assistant Instructor/Student Success Advisor position at Ross Education Holdings Inc?
Medical Assistant/Student Services
We are looking for an experienced Medical Assistant looking to become a fully trained instructor and Career Services Representative.
This full time blended role will help take care of students through their lifecycle with Ross!
Medical Assistant Instructor duties include:
- Teach in the Medical Assisting classroom with a maximum of 24 students, covering clinical and administrative skills.
- Class sessions are 4.5 hours in either day or evening sessions.
- You learn the material and deliver lectures and demonstrations, working from the Ross lesson plans and curriculum.
- This is a part-time position, typically 9-22.5 hours per week.
Student Success Advisor duties include:
- SSA is responsible for meeting the needs of our hybrid students, and providing the support necessary for the hybrid students to succeed at Ross
- Follow all compliance requirements and maintain excellent documentation to meet ABHES, Federal, State and internal standards.
- Collaboration and partnering with campus staff and key corporate personnel to ensure compliance, positive outcomes, strong site operations and a healthy and positive working environment for students, staff and faculty.
- Student Retention
- Financial Aid support
- Career Services support
Additional duties as assigned
Benefits
- Health, Dental & Vision Insurance
- Paid Time Off
- 401(k)
- Life Insurance
- Tuition Reimbursement
- Monthly Pay - Direct Deposit
Medical Assistant Requirements
- 3 years recent experience in the medical field in which you will be teaching and formal training from an accredited institution. Must be able to obtain a national certification as medical assistant. Individuals without a formal education, must have with a minimum of 5 years recent experience working in the medical field in which you will be teaching and a national certification. Additional requirements or exceptions may be applicable based on the state, program, and accreditation requirements. No prior teaching experience required.
- Interest in teaching or prior experience
Student Services Requirements
Associates Degree from an institution accredited by an agency recognized by the U.S. Department of Education or the Council of Higher Education Accreditation (CHEA). Internal candidates may appeal for an exception from the SVP of Operations.
- 2 years work experience in banking, office administration, or general office with emphasis on customer service or related work. Prior experience in post-secondary education setting preferred
- Comfortable asking students for payments and documents
- Protection of student and/or employee privacy is expected in the handling of confidential and/or financial information.
- Protection of the corporation and privacy of corporate proprietary and confidential information is expected
- Must have sufficient visual and auditory ability to operate computer equipment, use telephone, read materials, and office equipment
- Professional communication encompasses written, oral, visual and digital communication. Successful communication skills are required for working at Ross and involve the following: writing, reading, editing, speaking, listening, software applications, data entry and reporting, and Internet research.
- Ability to build rapport with students and staff
- Ability to work with different teams
- Ability to remain focused and adapt quickly in fast-paced work environment
- Ability to achieve goals; We work to make our students successful and we measure that in our individual and team accomplishments
- Strong attention to detail & accuracy, and commitment to quality
- Ability to organize your work and meet deadlines
- Demonstrate professionalism in manner, dress and conduct as a representative of Ross and a student mentor
- Adhere to Ross Code of Conduct and Professional Ethics
- Ability to work at least two evenings a week
