What are the responsibilities and job description for the Customer Service Representative position at Ross Nesbit Agencies, Inc?
Company Description
Ross Nesbit Agencies, Inc. is a family-owned and operated group of independent insurance agencies, founded in 1974 by Ross Nesbit. Headquartered in Minnetonka, MN, the company has grown to 14 locations and is one of the largest agencies in the Midwest. They prioritize a client-first commitment, strong carrier relationships, and centralized marketing.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Ham Lake, MN. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and delivering a positive customer experience on a day-to-day basis.
Qualifications
- Customer Service Representatives Skills
- Customer Support Skills
- Customer Satisfaction Skills
- Excellent verbal and written communication skills
- Ability to handle customer inquiries and resolve issues efficiently
- Experience in the insurance industry is a plus
- High school diploma or equivalent required
