What are the responsibilities and job description for the Customer Service Representative position at Ross Nesbit Agencies, Inc.?
Ross Nesbit Agencies is looking for an outstanding Customer Service Representative to join our team. We are an independent insurance agency with offices in Minnetonka, St. Paul, and 15 outlying MN locations. This position is in our main Le Sueur, MN office. We write business for over 70 insurance companies and have a wealth of expertise for employees to draw on. We are a family business with a long history of growth and are seeking a candidate who will provide extraordinary customer service to our clients.
Responsibilities:
As a licensed insurance professional with Ross Nesbit Agencies, your role will include the following:
- Servicing an existing book of business and profitably growing this business, including writing new business.
- Supporting producers by processing new business applications, preparing and presenting quotes, binding new accounts, and processing changes to existing policies in a timely manner.
- Issuing certificates of insurance, state filings, auto ID cards, etc.
- Informing and educating clients about policy coverages and changes.
- Advising customers of claims and billing procedures as needed.
- Answering overflow calls and greeting walk-in clients.
- Conducting Personal Insurance Reviews with existing clients.
- Selling additional products to clients
- Entering data as required
Hours and Compensation:
- Salary based on experience
- 40 hours per week M - F
Benefits:
- PTO and Paid Holidays
- Paid Training
- 401(k) with match up to $2,000
- Competitive Health Insurance with Company Contribution
- Other Available Insurance
Requirements:
- Minnesota Property and Casualty Insurance License (required)
- Knowledge and understanding of Personal Lines insurance (required)
- Knowledge of Commercial Lines insurance (required)
- Experience with insurance in an agency setting – 1 year required, 3 years preferred
- Outstanding customer service and communication skills with a timely sense of follow up.
- Proficient with Windows, Microsoft, Outlook, Excel, and Word.
- Excellent organization, prioritization, and multi-tasking skills.
This is a full-time position that includes a competitive compensation based on experience. We look forward to meeting a motivated and dedicated individual who is looking to grow within our agency.
Please apply to this ad with resume and compensation expectations.
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- LeSueur, MN 56058: Relocate before starting work (Required)
Work Location: Office in LeSueur, MN 56058
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Waseca, MN 56093
Salary : $45,000 - $60,000
