What are the responsibilities and job description for the Customer Service Associate position at Ross Stores, Inc.?
Customer Service Associate
We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. Join our team as a Customer Service Associate and become part of a winning team that values career growth, teamwork, and commitment to diversity, equity, and inclusion. As a Customer Service Associate, you will be responsible for ensuring our Customers have a positive shopping experience. Your duties will include maintaining a clean work area, assisting customers with merchandise, responding to customer service calls, and expediting newly received merchandise to the sales floor. We are committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. If you are friendly, professional, and enjoy providing excellent customer service, we want you to join our team!
Key Responsibilities :
- Ensure a safe and secure shopping environment
- Assist Customers with merchandise and questions in a polite and knowledgeable manner
- Maintain merchandise presentation and cleanliness
- Handle customer issues in a courteous and helpful way
- Represent and support the Company brand at all times
Skills and Qualifications :
Join our team and become part of a positive force in our community, providing exceptional customer service and contributing to our growth and success!
