What are the responsibilities and job description for the Customer Service Representative position at Ross Stores?
Key Skills and Qualifications
To succeed in this role, you must possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and demonstrate a strong commitment to customer satisfaction.
Requirements:
- Bachelor's degree or equivalent experience in retail, customer service, or a related field
- 1-2 years of experience in sales, customer service, or a related field
- Ability to lift up to 25 pounds and stand for long periods
- Basic math skills and accuracy with cash handling
Preferred Qualifications:
- High school diploma or equivalent
- Experience working in a retail environment
- Familiarity with point-of-sale systems and inventory management software
