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Store Associate - Frontline Customer Support

Ross Stores
Kapaa, HI Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 4/4/2025
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Main Responsibilities
  • Provide exceptional customer service by engaging with customers, answering their questions, and providing solutions to their needs.
  • Operate a cash register and process transactions accurately and efficiently.
  • Maintain a clean and organized store environment by performing tasks such as sweeping, mopping, and restocking shelves.
  • Assist with visual merchandising and inventory management tasks as needed.
  • Participate in ongoing training and development programs to improve sales and customer service skills.

Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work well under pressure, and have a strong attention to detail. You should also be able to lift up to 25 pounds and stand for long periods of time.

About Ross Stores

Ross Stores is a leading off-price department store chain with over 1,500 locations across the United States. We are committed to providing our customers with a unique shopping experience and offering a wide selection of high-quality merchandise at discounted prices.

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