What are the responsibilities and job description for the Customer Service- Insurance Agency position at Rossbacher Insurance Group?
Job Description
Our Insurance Agency is seeking a Customer Service Representative to join our team! We'd give strong preference to candidates that are established and vested in the North East, PA community. Salary will be commensurate with experience and your established compensation history.
Responsibilities:
Our Insurance Agency is seeking a Customer Service Representative to join our team! We'd give strong preference to candidates that are established and vested in the North East, PA community. Salary will be commensurate with experience and your established compensation history.
Responsibilities:
- Handle prospect and customer inquiries
- Provide information about our products and services
- Troubleshoot and resolve issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills