Landscape Maintenance Production Manager

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Landscape Maintenance Production Manager

Title: Maintenance Production Manager

Position Type: Full- Time Exempt

Pay Range: $67,000 to $87,000 commensurate with experience.

Location: Sterling VA

Job Summary: Rossen Landscape is actively seeking an experienced Maintenance Production Manager to lead our residential maintenance services and crews. This position will focus on team morale and management, emphasizing client satisfaction, operational excellence, and continuous improvement.

In this management role, you will oversee all aspects of residential landscape maintenance operations and services, including seasonal offerings, ensuring the highest standards of quality, efficiency, and safety.

The ideal candidate will have over five years of proven success in a similar role, demonstrating expertise in horticulture and labor budget management. Additionally, strong communication skills are essential for fostering a positive work culture among crew members.

About Rossen Landscape:

Rossen Landscape, based in Great Falls, Virginia, has become the premier comprehensive, high end residential landscape company in the greater Washington DC metro area. Since 2003, our mission has been to create environments that nurture and delight our team, clients, and community. We specialize in landscape services for the luxury market through creative, sustainable solutions that maximize the natural outdoor environment for our clients. Join our growing and dynamic team to take your career to the next level!

Learn more about us at RossenLandscape.com

Key Responsibilities:

• Leadership, Management, and Accountability – Lead, manage and hold team members accountable for the effective execution of our client service process as it relates to landscape maintenance.
• Coaching and Mentoring—Foster a culture where crew leaders are continually developed and mentor them to the proper horticulture practices for landscape maintenance services.
• Performance of Maintenance Services with Quality –Monitor and Inspect what we expect from our team’s delivery of products and services.
• Training and Development of Crew Members- Perform Classroom Hands-On Training with Maintenance Crews Regarding Safety and Proper Horticultural Practices
• Labor Budget Management- Ensure all hours are operated according to budgeted hours for all properties and service tickets.
• Ensure Employee Compliance with Company Processes and Policies- Effective communication with team members to ensure adherence to company standards.
• Inventory of Equipment and Trucks Materials- Conduct a monthly inventory of each team’s trucks and maintenance equipment to ensure they are operational and in good working condition for better maintenance services.

Knowledge, Skills, and Abilities:

• Bi-lingual: We need a production manager to be able to communicate with our entire company's population.
• Maintenance Operations Management: Demonstrated track record of sustained similar position for residential landscape for a minimum of five consecutive years.
• Horticultural Expertise: In-depth horticultural knowledge to train and mentor the team. Provide guidance on proper plant care, disease control, and pest management. Stay abreast of industry trends and incorporate best practices.
• Budget Management: Monitor labor and other department expenses to ensure operations are executed within financial parameters. Identify cost-saving measures without compromising service quality.
• Knowledge of Snow Operations Management: Lead the training and execution of our snow and ice management services. Coordinate pre-treatment and post-snow event services. Ensure timely and efficient response to weather-related challenges.
• Communication Skills: Excellent interpersonal and communication skills to interact effectively with clients, team members, and other stakeholders. Ability to convey complex horticultural concepts in a clear and understandable manner.
• Regulatory Compliance in VA, MD, & DC: Knowledge of local regulations and environmental standards related to landscaping and horticulture. Ensure compliance with all relevant laws and regulations.

Preferred Education/Certification/Experience:

• Proven experience in landscape maintenance (including snow/ice management services) and enhancements leadership position for a minimum of five consecutive years.
• Demonstrate proficiency in horticultural practices for the full array of landscape maintenance services as follows:
  • Mowing
  • Garden Care (including pruning)
  • Agro/IPM
  • Seasonal (mulch, aeration, leaf, snow)
• Possess or willing to obtain industry certifications (CLP, CH, CID, CIC, Pest Applicator, OSHA, etc.)
• High School diploma or equivalent GED

Core Values:

The ideal Landscape Maintenance Manager candidate aligns with our company’s core values:

• Drive
• Relationships
• Integrity
• Professionalism
• Safety

Benefits:

Join a company with a stellar reputation and market-leading compensation (base plus incentives) & benefits, including:

• Paid Time Off (Holidays, Vacation, & Wellness)
• Medical Insurance (subsidized)
• Dental, & Vision Insurance
• 401(k) Plan with Company Match
• Sponsored Continuing Professional Education
• Employee Referral Bonus Program
• Career Advancement Opportunities
• Team Events, Contests, and Surprise & Delights

Physical Demands:

• Ability to walk, stand, bend, reach, and twist.
• Sitting for long periods of time working/meeting at a desk or driving in a truck.
• See details of objects that are less than a few feet away.
• Understand and communicate clearly with the team and clients.
• Ability to drive and continuously be able to control, guide, and navigate the vehicle safely.
• Smoke-free office, vehicles, and facilities.
• Substance-free workplace.
• Willingness and ability to work overtime during peak season and when the role requires it.

Working Environment:

The work environment characteristics described here are representative of those our team members encounter while performing the various essential job functions of our business. Depending on your role, you may encounter any, all, or none of these conditions. Reasonable accommodation may be made to enable individuals with varying abilities to perform essential functions. Our team members regularly work on-site at the client’s property to deliver our maintenance and/or construction services. As such, team members may be exposed to the following conditions, which are just a sampling and not intended to be a comprehensive list: moving mechanical parts, precarious places, fumes/airborne particles, outdoor weather, risk of electrical shock, etc. The noise level in this work environment is usually moderate to loud. Alternatively, while performing the duties of a job, the team member may work in an office setting where the noise is usually quiet to moderate. In all of our work environments, team members are required to operate in compliance with company safety policies, procedures, and applicable laws.

Rossen Landscape is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For any inquiries regarding this job posting, please email hr@rossenlandscape.com. You may also call us and ask to speak to a member of our HR team at (703) 327-2284 Ext. 1002.