What are the responsibilities and job description for the Service Detailer position at Roswell Ford Lincoln?
Cleans and refurbishes new and used automobiles. Conforms to dealership and / or manufacturer specifications and time allowances. Performs all duties in an ethical and professional manner, ensuring maximum customer satisfaction.
Qualifications Education
High school diploma or the equivalent.
Licenses
Driver's License
Other
Ability to read and comprehend instructions and information.
Able and willing to work flexible hours. Able to receive and follow directions.
Physical Requirements Surroundings
spend time outdoors in the weather and elements.
Sitting
infrequently
Standing
for prolonged periods
Walking
on a regular basis
Bending, twisting and / or stooping
on a regular basis
Lifting
25 lbs to 50 lbs
on a regular basis
Reaching and / or lifting overhead
on a regular basis
Repetitive hand / finger movement
on a regular basis
Grasping / grabbing with hands
on a regular basis
Pushing and Pulling
infrequently
Expectations General Expectations
Washes vehicle exterior, cleans interior and exterior windows, and wipes down doorjambs. Applies wax to auto body, and wipes or buffs surface. Vacuums interior of vehicles to remove loose dirt and debris. Cleans upholstery, rugs, and other surfaces, using appropriate cleaning agents, applicators, and cleaning devices. Applies revitalizers and preservation agents to interior vinyl or leather surfaces and treats fabrics with spot- and stain-resistant chemicals. Cleans engine and engine compartment with steam-cleaning equipment and various cleaning agents. Applies special-purpose cleaners to remove foreign materials which normal cleaning procedures do not remove, utilizing experience and judgment and following product manufacturer's recommendations. Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation. Restores appearance of engine area, rugs and upholstery, and painted surfaces. Uses touch-up paint, dyes, and other appropriate materials. Uses proper eye, hand, and body protection when using products that require protection. Fills vehicle with fuel. Applies dressing on tires and tire wells. Replaces missing or defective small parts. Maintains showroom and stock vehicles in clean and presentable condition at all times. Ensures proper stickers are displayed in the vehicle's window. Removes all window stickers on sold vehicles. Keeps work area neat and clean. Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management. Other duties may be assigned.
Job-Specific Expectations
Aid the Technicians with maintaining a clean and organized service department.
Maintain and clean the appearance of the general facilities.
Detail all cars, both new and used.
Wash cars and make sure they are cleaner when the customer left them at the dealership.
Handle requests courteously and quickly.
Greet outside customers quickly and in friendly and courteous manner.