Repair Coordinator

Rotating Machinery Services Inc. is looking for a Repair Coordinator to join our team.

The Repair Coordinator oversees all phases of rotating equipment repair projects, ensuring timely completion within budget while maintaining detailed documentation. This role involves close collaboration with customers, shop personnel, and vendors to streamline repairs, create job travelers and routers, and assist the Shop Foreman in prioritizing jobs based on mechanic expertise and customer needs. Flexibility is essential, as occasional weekend work may be required. Drawing on rotating equipment experience and strong project coordination skills, the Repair Coordinator optimizes resource allocation and maintains clear communication with stakeholders to drive project success.

SKILLS REQUIRED

ORGANIZATIONAL - Leadership & Organization:

• Independent thinker with self-motivation.
• Resourceful and proactive in dealing with issues that may arise.
• Ability to organize, multitask, prioritize, and work efficiently under pressure, all while hitting deadlines.
• Problem-solving mindset with the ability to anticipate and mitigate repair roadblocks.

INTERPERSONAL - Experience Required:

• Strong communicator and collaborative in a team environment.
• Strong communication and customer service skills to interact effectively with clients, shop personnel, and vendors.

TECHNOLOGIES - Experience Required:

• Ability to read and interpret technical drawings, inspection reports, and work scopes.
• Hands-on experience as a rotating equipment mechanic or working in a rotating equipment repair shop environment.
• Strong knowledge of industrial pumps, compressors, turbines, and other rotating equipment repair processes.
• Familiarity with API, ANSI, and OEM specifications for rotating equipment repairs.

PRIMARY ROLE RESPONSIBILITIES

Repair Process Management:

• Coordinate the intake, disassembly, inspection, repair, and testing of industrial pumps, compressors, turbines, and other rotating equipment.
• Track and help prioritize multiple repair projects, ensuring efficient turnaround based on customer deadlines and shop capacity.
• Assist the Shop Foreman in job planning and prioritization by aligning tasks with mechanic expertise and workload.
• Ensure accurate and detailed documentation of inspection findings, repair work, and parts replacement.

Customer & Vendor Communication:

• Serve as the primary point of contact for customers and/or sales personnel regarding job status, repair progress, and any changes in scope.
• Work closely with purchasing to source and expedite required parts to minimize downtime.
• Provide clear and timely updates to customers regarding project timelines, work with commercial to clearly identify cost estimates, and final repair documentation.
• Address customer concerns and ensure all repairs meet or exceed expectations.

Documentation & Reporting:

• Maintain comprehensive repair records, including job travelers, routers, inspection reports, and final repair documentation.
• Ensure compliance with internal quality standards, customer requirements, and industry specifications (such as, API, ANSI, OEM).
• Assist in preparing reports on repair turnaround times, costs, and performance metrics for management review.

Quality & Safety Compliance:

• Tie off with QC/QA to ensure all repair work meets quality control and engineering standards before final assembly and shipment.
• Support safety initiatives and ensure all repair activities align with company safety policies and procedures.
• Identify opportunities for process improvement and efficiency gains in the repair workflow.

ADDITIONAL RESPONSIBILITIES

The above list of activities is not all inclusive but a general representation of the requirements of an RMS Inc. Repair Coordinator. This list is subject to change based on the needs of the company.

REQUIRED EXPERIENCE & QUALIFICATIONS

• Required: 3 years of experience in a repair coordination, service coordination, or project management role within the rotating equipment industry.
• Preferred: Hands-on experience as a rotating equipment mechanic or working in a rotating equipment repair shop environment.
• Strong knowledge of industrial pumps, compressors, turbines, and other rotating equipment repair processes.
• Familiarity with API, ANSI, and OEM specifications for rotating equipment repairs.

REQUIRED EDUCATION

• High school diploma or equivalent required; associate or bachelor’s degree in mechanical engineering, industrial technology, or a related field is a plus.
• Technical training or certifications in pump/rotating equipment repair is a plus.

ADDITIONAL REQUIREMENTS

• The position will be based full-time in our Mepco facility in Houston, TX manufacturing facility. 
• This is a full-time position, with a minimum expectation of 40 hours per week. Additional hours, including evenings or weekends may be required based on business needs.
• Must be able to pass pre-employment Drug, Alcohol and Background check.
• This position can be required to participate in the company random drug and alcohol screening policy.
• Ability to lift 30 - 50 lbs.
• Must possess a valid driver’s license.
• Must be able to legally work in the US and provide proper documentation.
• Ability to sit for long periods of times, able to reach above head, bend and stand.

          Work Environment:

• Office/Shop Environment on a regular basis. While performing the duties of this position, the employee may enter a shop environment and will be exposed to moving mechanical parts. 
• While the work area may be described as generally clean, safe, and "not loud", there will be machining operations that generate moderate noise and metal particles.

WHAT WE OFFER

• Competitive Pay
• Paid Time Off
• Medical / Dental / Vision
• 401k 
• Employee Incentive Programs
• Employee Reimbursement Programs

Come Join Rotating Machinery Services Inc. and watch your Career go TURBO! Visit www.rotatingmachinery.com to learn more about who we are and what we do.

ABOUT RMS

Rotating Machinery Services (RMS Inc.) was established in 1998 with the vision to reinvent the concept of an aftermarket turbomachinery business. The goal was to provide turbomachinery operators with unparalleled service based on established relationships, solid engineering, and technical expertise—all backed by responsiveness in competitive prices and lead times.  RMS’ commitment to quality penetrates every aspect of the organization and in the guiding force for all decision making. With an equal blend of cutting-edge technology, engineering experience, and the work of skilled crafts people, RMS continuously delivers the best possible results to customers. RMS is a nimble organization with a collaborative culture of individuals who come to work every day with a desire to improve upon their craft and further the rotating machinery industry.

RMS Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.