What are the responsibilities and job description for the Trainer position at Rotech Inc?
About Rotech
Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com
Overview and Responsibilities
Summary
We are seeking a dedicated Field Trainer . This position is responsible for training our employees in our Patient Account Department (PAD) on process flows, Rotech policies and procedures, payor qualifications, medical necessity, documentation requirements, eIntake and IMBS functionality. Work directly with the PAD Director and Director of Training to ensure training is effective and efficient; ensures consistency with company ethics, standards, policies and procedures and ensures government compliance guidelines and all regulations are followed.
Essential Duties and Responsibilities
- Travel 10%
- Creates and maintains constructive working relationships with management staff and executive staff
- Ensures consistent communication of the PAD process flow, compliance information by utilizing available mechanisms (i.e., DME regional center websites, internal and external newsletters, web boards, inter-company websites, reimbursements Q / A, etc.)
- Participates in department and company meetings, events, etc.
- Provides clear documentation on training for each PAD associate
- Remains current in company processes and changes through review of pertinent publications, newsletters, workshops and self-study
- Reports findings and resolution of problematic issues and areas as well as general guidance to the PAD staff on how to manage and prevent similar situations from reoccurring
- Reports to the Director of Training and PAD Director the status of all training projects
- Responsible for development of written and electronic training materials
- Responsible for ongoing training of PAD staff as new processes or process failures are identified.
- Responsible for on-site PAD training to include problems identified by the PAD management, supervisory staff, or Internal Audit (e.g.; excessive paperwork errors, payer education, timeliness issues, working reports assistance and etc.)
- Work directly with Director of Training and PAD Director to plan and prepare for PAD new hire training
- Performs other duties as assigned
Qualifications
Employment is contingent on
Education and / or Experience
Skills, Knowledge and Abilities
Physical Demands
Machines, Equipment and Technical Abilities
Rotech Information
Benefits
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Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.