Garage Door Technician

A Little About Roth
We are a team of home service experts who go the extra mile for our customers. We believe in the “white glove difference” and how it makes us shine above the rest. For nearly 50 years, Roth has served our community with dignity, integrity, and the 5-star service our customers are accustomed to receiving.

What Is Our Purpose?
We work to improve our customers and employees quality of life in a sustainable manner. We strive to be symbols of the community and better ourselves every day.

What You’ll Do:

The Garage Door Technician's role involves conducting repairs and installations for residential/light commercial garage doors and openers, alongside delivering top-notch customer service to all clients. This entails leveraging extensive expertise in garage doors and company-endorsed programs to ensure effective solutions for customers.

What’s In It For You:
Reinventing an industry takes work, and we aim to recognize and promote the wellbeing of our people professionally, financially, physically and mentally. Joining the Roth family gives you the opportunity to grow and develop your skills surrounded by committed, talented, and enthusiastic coworkers. In addition to all the coffee your heart desires, joining Roth means…

• You'll join a growing company that has loyal customers, devoted employees, an ambitious roadmap, and industry leading products and technology.
• Being part of a great team with solid infrastructure in place.
• You get an opportunity to win, drive change and be in an environment that will focus on your success.
• The wage for this position is $25-28 an hour, plus bonus incentive
• 100% paid Health insurance for employee, 70% paid for family
• Dental and Vision Insurance
• Employer paid $20,000 life insurance benefits
• 401K Retirement matching
• 6 Paid Holidays
• Paid Time Off
• Opportunities for Advancement
• An environment you can enjoy! Company breakfasts, monthly promotions, adidas and Columbia Sportswear employee store passes, a team you can trust and managers who care. All which lead to giving you more than just another place to work.

What Your Day-to-Day Looks Like:

• Conduct inspections to assess the condition of garage doors, openers, and related components.
• Perform repairs and maintenance on garage doors, including replacing springs, cables, rollers, and hinges.
• Install new garage doors, openers, and associated hardware according to manufacturer specifications.
• Adjust garage door openers and safety sensors to ensure proper functionality.
• Troubleshoot issues with garage door operation, such as alignment problems or electronic malfunctions.
• Provide customers with recommendations for repairs or upgrades based on their needs and budget.
• Educate customers on proper maintenance techniques to prolong the lifespan of their garage doors.
• Respond promptly to service calls and scheduling appointments with customers.
• Adhere to safety protocols and regulations while working on garage door systems.
• Keep accurate records of service performed, parts used, and customer interactions.
• Establish customer rapport to sell the right products and services
• Educate and assist customers in choosing the best finance options and service club agreements
• Understand your service criteria and hold yourself accountable for exceeding revenue goals
• Show yourself as a professional and knowledgeable to win new referrals and repeat business
• Maintain a clean, organized job site and a well inventoried truck
• Participate actively in all training exercises and weekly meetings
• Be accurate and timely with invoices, time cards, summary of findings, and customer reviews

What We’d Like You to Have:
A valid driver’s license and a clean driving record is required for this position. A minimum of 1 year Garage Door Service experience is required. A minimum of 2 years residential service experience is preferred. Must be able to work Friday - Tuesday.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Compensation Package:

• Bonus opportunities

Schedule:

• Day shift
• Every weekend

Application Question(s):

• Are you willing to submit to a company sponsored background check and drug screen, according to local laws and regulations?

Experience:

• Garage Door Service: 1 year (Preferred)
• residential service: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: On the road

Salary : $25 - $28