What are the responsibilities and job description for the CSR/Dispatcher position at Roto-Rooter?
CSR & Dispatcher
Salary based on experience
Schedule Tuesday-Saturday
Proficient typing and multi-line phone skills are a must
Do you have a knack for providing top notch customer service? We're looking for an experienced Dispatcher and Office admin with solid phone skills who can multi-task in a family friendly, fast-paced environment.
The selected candidate will assist with administrative duties and help run daily operations. A dynamic phone presence is a must along with excellent accounting and problem solving skills.
Essential functions of the position include:
- Dispatch and scheduling service for 7-10 service technicians. Communicate efficiently to maximize their productivity and ensure customer experience is excellent.
- Experience with bill collecting along with computer software (Excel, Word, Windows 10, Microsoft Office).
- General office duties
Team spirit is key! We are looking for a reliable candidate who can work well independently, but more importantly can delegate and motivate a team to perform at their very best.
We offer a competitive hourly rate and potential growth in this company. If you are an energetic, self-starter with focus on achievement, we invite you to apply!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, disability status, protected veteran status or any other characteristic protected by law.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
- Dispatching: 1 year (Required)
Work Location: In person
Salary : $20 - $25
