What are the responsibilities and job description for the Sales Manager position at Roto-Rooter?
Overview :
Roto-Rooter, Americas premier provider of plumbing and drain cleaning company is the name that homeowners and businesses turn to for select quality services. We are proud of our 80-year history of success, but its our future that has us so excited!
We have an excellent opportunity for an Excavation Manager.
The Excavation Managers main priority is to increase excavation business volume by developing existing business, cultivating new customers, improving the skills of assigned service technicians, and ensuring optimum use of staffing and equipment. The Excavation Manager will have expertise in underground pipe repair and replacement, pipe bursting / relining, and manhole rehabilitation. Individual performance targets vary from branch or may be market specific. All other duties as assigned.
Responsibilities :
Develops Existing Business
- Monitors the progress of the work-site through successful completion.
- May serve as primary contact for customer.
- Oversees job to ensure proper permits and licenses issues have been addressed.
- Develop additional business opportunities by selling Roto-Rooters preventative maintenance and priority care programs.
- Develop relationships with customers to build customer loyalty.
- Handle customer questions, complaints and praise.
- Prepare bid packages and performs estimates.
- Responsible for meeting branch profitability standards and ensuring proper and accurate code-out of all excavation jobs.
- Works with Dispatchers to ensure qualified individuals are dispatched to mainline opportunities to provide customer options of needed repair.
Cultivating New Business
Technician Skills Development and Supervision
Safety and Loss Prevention
Efficient Use of Equipment
Benefits :
At Roto-Rooter we believe our greatest investment is in our employees. We prioritize the health and well-being of our team and their families. Thats why we offer an extensive employee benefit package including :
Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 86 years in business, we've found that military training and structure are a great fit at our company.
EEO Statement :
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
