What are the responsibilities and job description for the Hospitality Team Member position at Rotolos Youngsville?
About the Role:
The Hospitality Team Member role at Rotolos Youngsville is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and creating memorable dining experiences.
As a key member of our hospitality team, you will be responsible for ensuring that every guest feels welcome and valued throughout their meal.
Your primary responsibilities will include:
Main Responsibilities:
- Welcome guests, make them feel comfortable, and take care of their needs promptly.
- Inform guests about menu specials and changes to enhance their dining experience.
- Making recommendations that cater to individual tastes and preferences.
- Answer questions about our food, beverages, and restaurant functions in a knowledgeable and courteous manner.
- Take orders from guests and enter them into our point-of-sale system accurately and efficiently.
- Deliver food and beverages in a timely manner, ensuring that guests receive their orders as requested.
- Maintain clean service areas, monitor the dining experience, and respond promptly to any issues or concerns.
- Ensure guest satisfaction by responding promptly and courteously to requests, resolving any issues that may arise.
- Prepare final bills, present checks to guests, accept payments, and process credit card charges or make change as needed.
