What are the responsibilities and job description for the IT Technician position at Rotor Clip?
Job description
Rotor Clip is looking for a fun, friendly, and sharp IT person who is hungry and ready to grow. This will be a junior level, fast paced position, and you will be providing onsite and remote support. The perfect candidate has solid IT knowledge and high accountability.
We are (and therefore you should be):
Outcome-oriented — results-focused with strong performance culture
People-oriented — supportive and fairness-focused
Team-oriented — cooperative and collaborative
Detail-oriented — quality and precision-focused
The Position:
Taking ownership of trouble ticket issues from users, performing maintenance and upgrades on all hardware and software. Working with the IT team to resolve root cause and other deep technical issues.This role will also provide continual improvement of processes and standards to provide a consistent user experience. Ability to scope server and workstation infrastructure solutions. Qualified candidates MUST have the ability to communicate to co-workers at both technical and non-technical levels.
Need to Have:
- Experience – 6 months - 2 years in an IT business setting
- Support for Microsoft related technologies
- Windows Server
- Windows 7/10
- Experience with backup software and hardware configurations
- Configuring and troubleshooting of printers
Plus Skills and Experience
- Virtualization support
- VMware
- Support of remote access solutions
- VPN
- Remote Desktop
- RemoteApp
- Office 365
- knowledge and experience with networking concepts
- Experience working in high paced Manufacturing
Must indicate n Resume desired salary range
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: In person
