What are the responsibilities and job description for the Inside Sales Specialist position at Rotork?
Job Description
As an Inside Sales Specialist, you are responsible for preparation of timely quotes for customers and accurate entry of orders into the system including updates where required.
Reporting to the Inside Sales Supervisor, this role functions as the primary point of contact for customers in obtaining Quote and order status, milestone tracking and any other required updates from time of quote receipt through order acknowledgement and until final shipment.
This opportunity provides the ability to manage the daily workload and prioritize multiple tasks in a fast-paced environment, while interfacing with cross-functional teams (Sales, Engineering, Quality, Manufacturing, and Management) to review projects and develop a plan of action prior to quotation and after receipt of order.
Qualifications
Experience Requirements:
- Strong Customer Service experience with 3 years’ experience working with instrumentation in a relevant role and/or industry.
- Experience in using ERP and CRM Systems.
- Degree or Engineering/Technical Qualification (or equivalent).
- Proficiency in data analysis and leveraging analytics for sales strategy development.
- Proficient in Microsoft Office. Able to quickly learn & utilize business software and internal programs.
The Successful Candidate:
- Strong interpersonal and people management skills
- Good communication skills, customer focused, strong multitasker and good at executing tasks
- Proactive approach to challenges in order to find solutions to customer issue
- Motivated self-starter able to work independently and with a team.
- Must be thorough, accurate, and organized, with a strong attention to detail.
Additional Information
Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases and powders across many industries worldwide.
Our purpose is Keeping the World Flowing for Future Generations.
For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.
Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.
Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business.
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