What are the responsibilities and job description for the Warranty Clerk position at Roughrider RVs?
Roughrider RVs has an opening for a warranty processor to join the team at our Dickinson location. We have friendly work atmosphere and strive to create the best possible experience for our customers. We are looking for someone to help us achieve that.
Job duties include but are not limited to:
- Communicating with customers.
- Helping the technicians to properly document manufacturing defects.
- Relaying needed repairs to RV manufacturers and obtaining authorization.
- Ordering replacement parts for defective merchandise.
- Writing concise work orders for the technicians.
- Completing claims on manufacturer’s portals to receive payment.
- Ensuring repairs are carried out to customer satisfaction.
Must have strong customer service, computer, organizational, and communication (both oral and writing) skills. Must be a team player, reliable, self-motivated, and detail-oriented. RV knowledge is helpful but not necessary.
We offer on-the-job training, competitive pay, paid time off, profit-sharing retirement, and monthly medical care bonus. You can send your resume and any questions to rrmarketing@ndsupernet.com or in person at 975 38th Ave E in Dickinson, ND.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Weekends as needed
Application Question(s):
- Do you have any experience with RVs? If yes, please describe.
Ability to Commute:
- Dickinson, ND 58601 (Required)
Work Location: In person
Salary : $18 - $21