Demo

Head of Merchandise

Round Room Live
Westport, CT Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

Salary : $100,000$120,000 USD per year

Company Overview :

Round Room Live is a Live entertainment company that specializes in touring shows, experiences and exhibitions. This fast-growing, independent company specializes in transforming iconic intellectual property into unique, technology-led entertainment experiences that are tailored to the distinct character of each rights holder which can engage audiences all around the world.

Round Room Live has an impressive roster of touring properties, traveling exhibitions and immersive entertainment experiences including : The F1 Exhibition, Jurassic World : The Exhibition, Tupac Shakur : Wake Me When Im Free, and Mandela : The Official Exhibition, Blippi The Musical, Peppa Pig Live, Blues Clues Live, Nitro Circus Live and PJ Masks Live! Save the Day.

Role Summary :

The Head of Merchandise is responsible for leading the strategy, development, and execution of merchandise operations for Round Room Live, and our touring properties. This role focuses on maximizing revenue through innovative product offerings, managing logistics and vendor relations, and ensuring a seamless merchandise experience. The ideal candidate will have a strong background in merchandising, retail operations, and live event sales, with the ability to oversee end-to-end processes from concept to customer engagement.

Key Responsibilities :

  • Merchandise Strategy & Development

Develop and execute a merchandise strategy aligned with the brand identity and fan engagement goals.

  • Identify and create unique, high-quality products tailored to each show and audience demographic.
  • Work closely with show creative teams and brand owners to ensure merchandise aligns with the artistic vision of productions.
  • Sales & Revenue Growth
  • Establish and manage pricing strategies to optimize sales and profitability.

  • Develop strategies to drive revenue across multiple sales channels, including on-site sales, online stores, and exclusive pre-orders.
  • Analyze sales data and audience insights to improve product offerings and increase conversion rates.
  • Operations & Logistics
  • Oversee the end-to-end supply chain, ensuring timely production, shipping, and inventory management.

  • Manage vendor relationships, negotiate contracts, and ensure quality control across all merchandise.
  • Coordinate with touring teams to streamline merchandise distribution and on-site sales at each venue.
  • Team Leadership & On-Site Execution
  • Recruit, train, and oversee touring and on-site merchandise staff for all RRL productions.

  • Implement best practices for customer service, visual merchandising, and POS technology.
  • Monitor performance and adjust sales tactics to maximize per-cap revenue at each stop.
  • Marketing & Branding
  • Collaborate with marketing teams to integrate merchandise promotions into overall show campaigns.

  • Develop exclusive and limited-edition product drops to enhance audience engagement.
  • Utilize digital marketing tools, influencer partnerships, and fan communities to drive merchandise awareness.
  • Qualifications & Experience :

  • 5 years of experience in merchandise management, preferably in live entertainment, touring productions, or themed attractions.
  • Strong knowledge of product development, supply chain logistics, licensed product sourcing and sales strategies.
  • Experience managing budgets, forecasting sales, and analyzing financial reports.
  • Experience with brand management, working closely with IP owners on creative, product lines and distribution strategies
  • Proven ability to lead teams in a fast-paced, touring environment.
  • Excellent negotiation skills and vendor management experience.
  • Proficiency with POS systems, e-commerce platforms, and inventory management software.
  • Ability to travel extensively as required by touring schedules.
  • Location : This position is based in the US, preferably in the Eastern Time Zone. The role can work remotely, travel may be required.

    Job Title : Head of Merchandise

    Department : Merchandise

    Reports to : CEO

    Start Date : ASAP

    Salary Range : $100,000$120,000 USD per year.

    Status : This position will initially be hired as an independent contractor, with the possibility of transitioning to an employee role.

    Hours : Full-time (40 hours per week)

    Why Join Round Room?

    At Round Room, we believe in the power of collaboration, creativity, and innovation. Our team is made up of self-starters who are motivated, independent, and thrive in a supportive and dynamic environment. While we work autonomously, we also come together to share ideas, solve challenges, and create unforgettable experiences.

    With team members based across the United States and Canada, we embrace a flexible and connected work culture. If youre passionate about the entertainment industrytouring shows, immersive experiences, and exhibitionsand love bringing fresh, innovative ideas to the table, youll fit right in. Join us and be part of a team that values creativity, teamwork, and making an impact in the world of live entertainment.

    Benefits of Working at Round Room

  • Work from Anywhere : Enjoy the freedom and flexibility of our remote work policy.
  • Unlimited PTO : Take the time you need with our flexible unlimited paid time off policy.
  • Comprehensive Health Coverage : Get peace of mind with medical, dental, and vision insurance for you and your dependents.
  • Wellness & Support Programs : Access confidential counseling, resources, and support through our Employee Assistance Program (EAP).
  • Mental Health Care with One Medical : Prioritize your well-being with access to top-tier mental health support.
  • Retirement Planning Made Easy : Secure your future with our 401(k) savings options.
  • Collaborative & Supportive Team : Grow and succeed in an encouraging, team-driven environment.
  • Recruitment Process :

    Round 1 : Screening Video Call with People & Culture Lead

    An initial screening conducted by the People & Culture Lead to assess the candidate's fit and qualifications.

    Round 2 : Team Interview

    An interview with members of the Round Room team to evaluate the candidate's skills, experience, and cultural fit within the department.

    Round 3 : Final Interview with Co-CEOs

    A final interview with key decision-makers to assess the candidate's suitability for the position and alignment with the organization. This position reports to the CEO.

    Application Instructions :

    To apply, please submit your resume via BambooHR. Finalists will be asked to provide contact information for three professional references, which will only be contacted after prior notification.

    Applications will be reviewed on a rolling basis until the position is filled.

    Round Room Live is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

    remote work

    Salary : $100,000 - $120,000

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