What are the responsibilities and job description for the Auto Parts Counterperson position at Route 128 Honda?
What sets Route 128 Honda apart from the competition? We are a family-focused, performance-motivated, values-driven company. As a locally owned and operated company, we believe in our people and in serving our clients.
Route 128 Honda hires exceptional people to provide an extraordinary experience for everyone who steps foot on our lot. Our teams develop and grow from within through training, mentorship, and self-motivation. With the right attitude and work to back it up, Route 128 Honda is a place to build your future your way.
About Us:
- We offer our team members competitive pay and monthly commissions
- Employee purchase program on both new & pre-owned cars
- Employee Parts & Service Discounts
- Medical, Dental & Vision Insurance, life insurance, long-term & short-term disability
- We offer a company-matched 401K
- Paid time off, Vacation, Sick/Personal time
- Ongoing training and development
- Room for advancement into management
Benefits
- Competitive Pay
- PTO
- Medical, Dental, and Vision Insurance
- Life Insurance
- Career Growth Opportunities
Responsibilities
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Oversee the parts sales process from start to finish
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Communicate with staff and customers in a friendly and professional manner
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Converse effectively/efficiently regarding customer parts status
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Read and understand the parts catalog when looking up and speaking to specific parts
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Answer phone calls, provide price quotes and other information to customers
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Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
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Provide high-level service to both internal and external customers
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Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
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Notify parts manager of out-of-stock parts or shop materials that need immediate attention
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Locate out-of-stock parts from outside source and submit an emergency order, if necessary
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Make sure all internal requests for parts are billed on service repair order
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Receive payment from retail customers or obtains credit authorization
Qualifications
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High School Diploma or equivalent and prior auto parts sales experience (preferred)
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Eager to improve in a dynamic work environment
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Strong interpersonal and time management skills
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Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
