What are the responsibilities and job description for the Tow Truck Operator position at Route 17 Auto Mechanic And Parts?
Overview
We are seeking a dedicated and skilled Tow Truck Driver to join our team. The ideal candidate will possess a strong background in automotive repair and customer service, with the ability to operate tow trucks safely and efficiently. This role requires excellent mechanical knowledge and conflict management skills, as you will often be assisting customers in distressing situations. If you are passionate about helping others and have the necessary experience, we encourage you to apply.
Duties
- Safely operate tow trucks to transport vehicles to designated locations.
- Perform vehicle recovery operations in various conditions, including roadside assistance.
- Conduct pre-trip inspections of tow trucks to ensure safety and compliance with regulations.
- Provide excellent customer service by addressing customer inquiries and concerns professionally.
- Utilize mechanical knowledge to assess vehicle issues and provide basic automotive diagnostics.
- Manage conflicts effectively when dealing with distressed customers or challenging situations.
- Maintain accurate records of services provided, including vehicle condition reports.
- Collaborate with dispatchers to respond promptly to service calls.
Experience
- Familiarity with tow truck operations and safety protocols is essential.
- Strong customer service skills with the ability to handle conflict management effectively.
- Mechanical knowledge related to vehicles and towing equipment is highly desirable.
Join our team as a Tow Truck Driver and play a crucial role in providing essential services to our community while utilizing your automotive expertise.
Job Type: Full-time
Pay: $23.42 - $35.00 per hour
Expected hours: 40 per week
Schedule:
- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Performance bonus
- Safety bonus
- Tips
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Fredericksburg, VA 22401 (Required)
Ability to Relocate:
- Fredericksburg, VA 22401: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $35