Sales Representatives

Number 1 KIA Dealer in New England is looking to add hardworking individuals to our team!

New and Used Car Salesperson is directly responsible for selling new and used vehicles at dealership gross profit, volume and customer satisfaction standards.

• Approaches, greets, and offers assistance to any customer who enters the dealership showroom or sales lot
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses and delivers a minimum number of vehicles per month
• Writes complete sales orders and processes paperwork in accordance with dealership policies
• Maintains all customers information in CRM that encourages repeat business and contributes to customer satisfaction
• Must follow up with all customers in database, Retail / Off Lease, Repeat and Prospective buyers by asking for referrals to take advantage of our referral program
• Conducts business in an ethical and professional manner
• Describes all optional equipment available for customer purchase and fully explains product performance, application, and benefits to prospects
• Follows dealership procedure to obtain proper identification from customer prior to test drive
• Follows dealership sales process as directed by Sales Management. Demonstrate new vehicles. Offer test drives to all prospects; obtain proper identification from customer prior to test drive.
• Exhibits high level of commitment to customer satisfaction
• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers
• Ensures the sales manager has an opportunity to meet each customer
• Must have properly completed paperwork (insurance information, trade title, etc.)
• Prepares sold vehicles for customer delivery prior to customer arrival
• Delivers vehicles to customers, ensuring that each customer understands the vehicle's operating features, warranty, and paperwork
• Introduces customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department
• Schedules first service appointment
• Follows up on all post-delivery items, tag/title work, "we-owes," and special requests to be sure all customer expectations are met
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively
• Maintain a professional business appearance as determined by dealership management in accordance with company policies
• Greets customers promptly and is polite and friendly
• Consistently follows the outlined sales process
• Utilizes floor time effectively in meeting the customers' needs and soliciting sales
• Performs pre-delivery inspection before delivery to customer
• Has ability to communicate effectively with new car buyers/customers and according to their preferred method of communication, whether by phone, by email, or in person.
• Maintains an ongoing customer database to capture repeat business
• Attends product and sales training courses as determined by sales management and manufacturer Maintains required dealership certifications
• Sells/Leases and delivers new and used vehicles
• Exhibits a high level of commitment to customer satisfaction. Maintains a minimum customer satisfaction standard equal to or above the manufacturer expected average
• Moves and arranges display vehicles on showroom and on lot as directed by management
• Ensures that the work areas and customer waiting area are kept clean
• Follows all attendance and punctuality standards with adherence's to timekeeping standards
• Maintains a professional appearance for self
• Attends pertinent training on request
• Assists with organizing and attends special events held at dealership
• Attends company meetings as required
• Other duties as assigned

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities
• Commission pay
• Monthly bonus

Schedule:

• 10 hour shift
• 8 hour shift
• Every weekend
• Holidays
• Monday to Friday
• Rotating weekends

Experience:

• Sales: 3 years (Required)
• Dealership experience: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $70,000 - $80,000