What are the responsibilities and job description for the BASKIN CAPTAIN position at Route 65 Management, LLC?
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Route 65 Management, LLC - Dunkin'/Baskin Robbins
Dunkin’ Baskin Captain
Compensation and Benefits:
- Competitive hourly pay, plus tips
- Employee Discount
- Employee Referral Bonus
- Health, Dental, Vision Benefits
- Supplemental Benefits
- 401K / Matching
- SNHU Discounted Tuition Program
- Opportunities for personal career growth within our team
Job Type: Hourly / Full & Part Time
Job Summary
We are seeking positive, experienced individuals to join our team! A Baskin Captain will consistently deliver on seeking sales opportunities, positive guest experiences and driving operational success. The captain will partner with the manager and other leaders to keep the work environment safe and compliant with relevant laws and regulations in compliance with Baskin standards.
Primary Duties and Responsibilities:
- Closing between 9 -10 pm (or later in some restaurant locations)
- Support the manager in daily operations
- Extremely dependable and punctual
- Strong decision-making skills
- Focus on 100% Guest Satisfaction
- Ensure team adheres to all company and brand policies, procedures and standards
- Assist manager in training a dedicated team; provide feedback to management and crew
- Deploy team members appropriately throughout the shift, communicate crew responsibilities
- Provide supervision and perform as a member of the crew in food production, cash handling, guest service, store cleanliness and organization
- Complete performance checks of other employees
- Oversee completion of Baskin’s daily tasks
- Properly log waste of expired cakes, ice cream, and corresponding paper product
- Participation in store level preventative maintenance of all equipment, small appliances and machines
REQUIREMENTS
- Must be 18 years of age or older
- High School diploma or GED certificate
- Saturday availability (Required)
- Desire to be a team member within a growing organization
- A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task
- Excellent interpersonal skills to provide the highest level of customer service
- Strong leadership, communication, and organizational skills
- Knowledge, experience and understanding of restaurant operations; Previous restaurant or cashier experience (Preferred)
- Ability to lift up to 50 lbs; Work in repetative motions; Able to stand for extended periods of time
Why DUNKIN'/BASKIN?
Sure, it's the coffee and the tasty baked goods. But more than that, it's the people behind the counter, who make Dunkin' Donuts what it really is, creating a culture and place that isn't the typical fast-food joint. It is the fast-paced, fun- paced world of Dunkin' Donuts.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
**You are applying for work with a franchisee of Dunkin’ Donuts not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
© 2020. Catalano Management, LLC/Route 65 Management, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.
