Bartender- Part Time

Position Title: Bartender

Department: All Venues

Employment Classification: Non-Exempt

Position Summary/General Description:

A bartender will greet customers, take beverage orders, mix and serve alcoholic/non-alcoholic beverages in a courteous and timely manner, check identification of customers to verify age requirements for purchase of alcohol, keep the bar area clean and stocked with supplies, use a point of sales (POS) system to complete accurate money transactions while being familiar with menu items, prices, garnishes, glassware and recipes.

Expectations:

• Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.
• Act as a role model within and outside the corporation.
• Maintain a positive and respectful attitude toward customers and co-workers.
• Consistently report to work on time prepared to perform duties of position.

Essential Duties & Responsibilities:

• Maintain bank and complete money transactions using a point of sale system without variance (e.g., maintain cash drawer; accept cash/bankcards for payment; count money; return correct change ensure proper identification for certain transactions; issue receipts, document discrepancies, and sign, count, and balance before and after each shift).
• Maintain appearance and cleanliness of bar/work area such as but not limited to: arrange bottles and glasses to make attractive displays, sweep, wipe counter/table tops, beer towers, sink areas, reach-in coolers/cupboards, remove trash, mop, wash glasses, utensils and bar equipment.
• In friendly manner perform duties such as but not limited to: greet customers, take beverage orders from serving staff and/or patrons, check identification to verify age requirements of everyone who appears to be thirty-five (35) years of age or younger for purchase of alcohol, mix ingredients (e.g., liquor, soda, water, juice, sugar, bitters) to prepare alcoholic/non-alcoholic beverages following recipes, slice/pit fruit for garnishing, and serve beverages including wine and bottled/draft beer.
• Assist bar back in maintaining an adequate supply of products/materials by restocking alcoholic/non-alcoholic beverages, replace kegs, cut/slice and replenish garnishes, refill ice wells, paper products, glassware, condiments, etc.
• Knowledgeable with all menu items, garnishes, glassware, beverage prices, beverage recipes and proper measurement (use of a jigger required to ensure pours are within one ounce (1oz.) range).
• Knowledgeable of tribal, federal, state, and local sanitary regulations regarding the temperature requirements, preparation, maintenance, and storage of food and drink products.
• Knowledgeable of all company, department policies, and state liquor laws regarding consumption of alcoholic beverages.
• Assist with inventory and inventory control.
• Claim tips received according to laws governing wage reporting.
• Promote brands/products to increase sales.
• Assist in training new bartenders.
• Act with urgency at all times to minimize wait times; maintain a quick and purposeful pace.
• Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests; provide fast and friendly beverage service to guests).
• Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).
• Develop a thorough knowledge of services, room locations, amenities, surroundings (e.g., gift shop, restaurants, theater, etc.), providing accurate directions, and information for guest inquiries about promotions and special events.
• At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).
• Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.
• Perform additional duties and responsibilities as necessary or assigned.

Education & Experience:

• High School Diploma or GED preferred.
• Must have relevant work experience to include strong knowledge, ability, and skill in mixing a variety of alcoholic beverages.
• Basic math and cash handling skills.

Licensing & Certification:

• Obtain, within thirty days from day of employment, alcohol service certification, and maintain certification throughout employment.

Computer Equipment, Software, Machinery:

• Must be familiar with proper glassware used for beverages.
• Must obtain proper footwear for safety and health.
• Operate Point-of-Sale system (MICROS)
• Operate/maintain dispensers (e.g., Capton System, fountain, juice, creamer, coffee and tea brewers).

Essential Physical Requirements:

• The job requires the ability to bend over, hear, reach overhead, stand, talk, turn/twist, walk, and repetitively use hands 51-100% of the time.
• The job requires the ability to balance/climb, crouch/stoop, and kneel 25-50% of the time.
• The job requires the ability to push/pull, carry, lift, and slide/transfer 1-50 lbs. 25-50% of the time.

Essential Mental Demands:

• The job requires the ability to organize, make decisions, read and write 51-100% of the time.
• The job requires the ability to problem solve and plan 25-50% of the time.

Supervisory Responsibilities:

• None.

Work Environment (inside/outside):

• The job is performed indoors with exposure to loud noises and fumes (e.g., smoke, chemicals).

Other Requirements:

• Must pass a pre-employment alcohol/drug screen.