What are the responsibilities and job description for the Business Development Lead - 9 month contract with the possibility of becoming permanent position at Rover?
Who we are:
Want to make an impact? Join our pack and come work (and play!) with us.
We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.
Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies.
At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.
Who we’re looking for:
As Business Development Lead you will be tasked with enrolling new partners in an exciting new business line at Rover. You will oversee all partner recruitment and management activities for the emerging SMB segment. This is an exciting, external facing role reporting up through the Head of Expansion and working closely with the product development teams.
The ideal candidate will have a track record of delivering business development results with both SMB and enterprise clients. They will have also thrived in a dynamic, startup-like environment where they were part of an early stage BD program from the ground up.
Your Responsibilities:
- Own the full business development cycle for prospect SMB and enterprise customers including outreach, nurture, pitch and contracting
- Partner with our Operations leadership to develop and streamline the customer onboarding and launch process
- Support existing customer relationships through timely communications, proactive relationship building, creative engagement programing, and escalation of client issues and bugs
- Partner cross functionally with the Marketing, Product, Engineering, Operations, Finance/Accounting, and Legal teams to bring program and processes to life
- Continuously share customer feedback with Product and Expansion Leadership to inform the iteration of our SMB offering
- Report on performance of business development KPIs in key business rhythms
- Limited travel (domestic) may be required
Qualifications:
- 5 years of demonstrated results in business development
- Excellent verbal and written communication skills
- Experience building and cultivating new customer relationships, including cold outbound outreach
- Experience developing new processes from scratch, including go-to-market materials, funnel tracking, onboarding processes, and KPI development
- Fluent in basic analytics (e.g. spreadsheets, funnel metric) and comfortable operating in a highly quantitative environment
- Demonstrated success at building strong cross-functional relationships; can balance the needs of stakeholders with achieving your own objectives
- Preferred experience with both SMB and enterprise clients
- Preferred experience at a startup or online marketplace company
Compensation:
- The hourly rate for this role is $60.00 - $67.00.
Rover is an equal opportunity employer committed to promoting a diverse, inclusive and inventive environment with the best employees. We’re driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations and ordinances.
We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Salary : $60 - $67
