What are the responsibilities and job description for the Front Desk Receptionist position at Row psychiatric services LLC?
Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team for our growing outpatient mental health agency. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires a proactive individual who can handle multiple responsibilities in a fast-paced environment, ensuring smooth operations at the front desk.
The hours are Wednesdays and Thursdays 10:00 AM-6:00 PM. Fridays 9:00 AM-5:00 PM
Responsibilities
- Greet and welcome clients and visitors in a professional manner.
- Answer phone calls, directing inquiries to the appropriate personnel.
- Manage appointment scheduling and maintain an organized calendar.
- Perform data entry tasks accurately and efficiently.
- Handle clerical duties such as filing, scanning, shredding and photocopying documents.
- Assist with office management tasks to ensure a well-functioning workspace.
- Maintain confidentiality of sensitive information in accordance with company policies.
- Provide customer support by addressing client questions and concerns promptly.
Skills
- Strong customer service skills with a focus on client satisfaction.
- Excellent time management abilities to prioritize tasks effectively.
- Proficient in clerical duties and office procedures.
- Previous experience as a front desk receptionist of at least 5 years. Experience in the mental health field not required, but a plus.
- Familiarity with data entry processes and office management software.
- Ability to work independently while being part of a team-oriented environment.
- Strong communication skills, both verbal and written, to interact effectively with clients and staff.
If you are passionate about providing outstanding service and have the skills necessary to thrive in this role, we encourage you to apply for the Front Desk Receptionist position today!
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: 24 per week
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Customer service: 5 years (Required)
Ability to Commute:
- Malvern, PA 19355 (Required)
Ability to Relocate:
- Malvern, PA 19355: Relocate before starting work (Required)
Work Location: In person
Salary : $20