Assistant Director, Student Accounts

The Assistant Director, Student Accounts is primarily responsible for all aspects of the administration of the Student Accounts’ payment plan and collection of past due student receivables.  Assists the Executive Director in managing the revenue function of the College by providing accurate accounting and reporting of financial information in compliance with College, State, and Federal standards.  Develops a positive environment of high-quality customer service, efficient operations, and continuous improvement in the Business Office. 

1. Collects outstanding student receivables for both Gloucester and Cumberland campuses including, but not limited to: preparing delinquencies reports, billing students, working with students to set up payment plans/promissory notes, sending accounts to collection agency, maintaining system records for accounts placed with collection agency, researching and collecting on returned checks/ACHs, including system updates and student notification, researching and verifying end of year write-off accounts and amounts, heading collection agency transition project when applicable and placing and monitoring delinquent account holds
2. All aspects of the College’s payment plan including, but limited to: setting up the base plans in the software package each semester prior to billing, assist students during plan enrollment periods, assisting in training staff in new software; monitoring plan and collecting on delinquent accounts, setting up custom plans as needed, and testing of software upgrades as it relates to the payment plan
3. Assists Executive Director with all 3rd party billing accounts including bill preparation, follow up, and account reconciliation.
4. Assists Executive Director with student refunds.
5. Assists Executive Director with book voucher reconciliation and billing. 
6. Assists Executive Director in overseeing revenue related activities including accounts receivable systems.
7. Assists in management of Business Office activities, including scheduling, customer service, pay stations, safe reconciliation, cashier settlements, bank deposits, and continuous improvement.
8. Works with the Financial Aid office and return of Title IV changes to shift responsibility from the institution to the student.
9. Provides back-up support to Business Office cashier window when needed.
10. Performs other duties, as assigned.

• Bachelor’s Degree in Finance/Accounting or related field required. Equivalent combination of education and experience from which comparable knowledge and abilities can be applied.
• Two (2) years directly applicable experience in administrative, supervisory, and high-volume cash transactions
• Two (2) years collections experience.
• Advanced proficiency with Microsoft Office Suite required.
• Strong oral and written communication skills
• Experience with automated accounting systems required; and higher education software Ellucian Banner and/or Anthology preferred
• Excellent communication and interpersonal skills and the ability to maintain a high degree of confidentiality.
• Ability to work a flexible schedule with varied hours to meet department and College needs; may include nights and weekends.
• Possess the ability to work well and communicate effectively with prospective and current students, staff, faculty, administration, and colleagues and community partners.
• Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic and ethnic backgrounds of community college students, faculty, and staff and a commitment to a student-centered environment.

If certain conditions exist, this position requires you to have access to personal technological equipment and capabilities to perform your duties.COVID-19 vaccination is a requirement for all positions at Rowan College of South Jersey. New hires are expected to be fully vaccinated before beginning work at the College. For more information about RCSJ’s vaccine requirements, visit the RCSJ Coronavirus Updates website for the latest information.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical activity of the position:

• Standing
• Walking
• Talking
• Hearing
• Repetitive motion of the wrists, hands, and/or fingers such as picking, pinching, typing

Physical requirements of the position:

• Light work- exerting up to 20 pounds of force occasionally and/or 10 pounds of force frequently

Visual acuity requirements of the position:

• The worker is required to have close visual acuity 

Workplace conditions of the position:

• The worker is not substantially exposed to adverse environmental conditions. 

Women and Minorities Encouraged to Apply
 Affirmative Action/Equal Opportunity Employer

 As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.

Salary : $47,000