What are the responsibilities and job description for the IT Associate - Contractor position at Rowan Digital Infrastructure?
Job Description
Job Description
At Rowan Digital Infrastructure, we are transforming data center delivery for speed and scale. Our mission is to deliver best-in-class data center solutions to hyperscale customers who share our commitment to sustainability, and to do so with an unwavering focus on quality. Our data center solutions are tailored to our customers’ needs and delivered by our exceptional end-to-end team. Rowan is assembling a strategic portfolio of data center sites in key markets across the United States, and we’re looking for incredible and passionate people to help us advance our company and our commitment to building the future of sustainable digital infrastructure.
Rowan is owned and managed by Quinbrook Infrastructure Partners.
Role Summary
Rowan Digital Infrastructure is looking for an IT Specialist to help maintain company operations through IT support and development. The successful candidate will have strong technical, time-management, and communication skills.
Location : Denver, CO
Compensation : Hourly Rate $40-$50
Essential Responsibilities
User Support : Provide technical support and guidance to users, serving as the first point of contact for IT-related issues
Install and Configure Systems : Set up and configure computer hardware, software, networks, printers, and scanners
Monitor Systems : Continuously monitor system performance and security
Account Management : Manage user accounts, permissions, and network security
Documentation : Maintain records of issues and resolutions to aid in future troubleshooting
Asset Management : Ensure accurate inventory of IT software, devices, licenses, and passwords
Troubleshoot and Resolve Issues : Diagnose and repair hardware, software, and network issues
Office Hardware : Set up and maintain office equipment
System Maintenance : Perform regular maintenance and updates to ensure systems operate smoothly and securely
Training : Educate users on new technologies and best practices for IT security
Education, Skills, and Experience
Bachelor’s degree in information technology or related field
5 years of experience in Information Technology or related field
Experience with new device setup and software license management
Software experience needed : Microsoft O365 and Admin Center, SharePoint Administration
Communication and collaboration skills, Strong organizational skills, Comfort with ambiguity, Strong analytical and problem-solving skills, Ability to work effectively in a fast-paced and highly cross-functional environment
Fueled by Excellence & Collaboration
At Rowan, we are a distributed team united by a common mission to transform data center delivery. Across our two offices, we offer a hybrid work environment supported by the teamwork, technology, and in-office gathering time to help you be successful. We are headquartered in Denver, Colorado and have an office in Seattle, Washington. Our team of talented and passionate individuals is spread out across the U.S.
Equal Opportunity Employer
Rowan Digital is an equal-opportunity employer. We welcome and celebrate diversity in all aspects of our workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive environment where everyone can thrive.
Salary : $40 - $50
