What are the responsibilities and job description for the Host position at Rowan’s Bar and Grill?
About Us
Family-owned and operated, Rowans is a relaxing away from home atmosphere to enjoy with friends’, family and the community. We have and spacious bar and dining room for customers to enjoy dinner and a cocktail that leads out to a garden and patio oasis. Enjoy a drink in the garden or a full meal on the Patio. Our building has a stunning private event room with beautiful natural light for any event. Our back event lawn is a spacious well-manicured lawn that boosts beautiful greenery, gardens and privacy from two historic barns for the community and private use with beautiful surroundings and private location.
Job Summary
Rowans Bar and Grill is looking to add a Host/Hostess to the dining room. We are seeking a friendly and organized Host/Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and smooth seating experience. This role requires excellent communication skills, a passion for hospitality, and the ability to manage guest relations effectively.
Responsibilities
- Ensure tables, silverware and glasses are clean and properly set up.
- Take and schedule reservations by phone and in person.
- Greet guests, escort them to their tables, present menus, and make menu recommendations upon request.
- Ensure guests receive prompt courteous service and respond to complaints and comments or refer the responses to the Management Team.
- Supervise service to assist servers when needed.
- Complete the guest satisfaction cycle by thanking guests and inviting them to return with a fond farewell.
- Ensure no section of the dining room is overlooked.
- Check with the guest if everything is satisfactory.
- Refill water for guests at tables.
- Care for decoration of the dining room, lobby and event room as needed.
- Perform any assignments as directed by the Management team.
Qualifications, Skills & Educational Requirements
This position requires a pleasant personality and a neat appearance, along with excellent people, verbal and writing skills. Prior experience in the industry is preferred.
Employee Perks & Company Incentives
· Employee Health Insurance
· 401 K
· Food and Beverage discounts
· Family Shift Meals
Job Types: Full-time, Part-time
Pay: From $15.75 per hour
Expected hours: 10 – 30 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Moravia, NY 13118 (Required)
Ability to Relocate:
- Moravia, NY 13118: Relocate before starting work (Required)
Work Location: In person
Salary : $16