What are the responsibilities and job description for the Maintenance Coordinator position at RowCal Nation LLC?
Maintenance Coordinator
Location: Plymouth, MN
About RowCal
RowCal is a fast-growing, innovative HOA and Property Management company, bringing "The Smarter Way to HOA" to thriving communities across the United States. Focused on Our Mission "To empower, enrich and elevate HOA communities and the lives of our employees who serve them", we are committed to doing things better with a can-do attitude and joyful spirit that puts HOA leaders at ease. We'll be a partner who cares, collaborates and creates the best HOA experience for a community.
Our core values of trust, innovation, fun, and growth are at the heart of everything we do. Help us transform HOA communities and make "home" extra special for the members we serve. You'll love what you do!
Job Summary
The Maintenance Coordinator assigns work orders and coordinates the work of the maintenance staff.
Role and Responsibilities
- Oversees all incoming maintenance requests through the CRM system and assigns work orders to the maintenance team.
- Ensures repairs and maintenance are completed in accordance with internal policies and service agreements.
- Answer telephone calls and route to the appropriate team member.
- Provides reports on project status, budget, and supplies.
- Other duties as assigned.
Qualifications and Education Requirements
- Two years of experience in an administrative role.
- Ability to establish and meet deadlines in a fast-paced environment.
- Excellent written and verbal communication skills.
- Strong organizational skills and high attention to detail.
- Proficient in Microsoft Office applications.
Preferred Skills
- Knowledge in the construction industry is a plus.
- Experience with Microsoft Dynamics CRM or other client relationship management software preferred.
Physical Requirements
- Ability to withstand prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Benefits
In addition to offering our team members competitive pay, we offer an excellent benefits package including 401k matching, paid time off, health insurance, dental insurance and vision insurance for employees and dependents. We also offer disability insurance along with other important benefits to ensure that our workers feel respected and valued. Although we work hard, we encourage our employees to always maintain a healthy work-life balance, so they can focus on their families and pursue outside interests.
We also strongly believe in community service and in making an impact at the local level. As a RowCal employee, you'll be allotted time off each year to engage in service with one of our community service partners.
RowCal is an Equal Opportunity Employer, meaning we do not discriminate against any employee or applicant because of race, color, sex, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, military or veteran status, or any other or any other federal, state or local protected class.
