On-Site Community Association Manager - Austin, TX

On-Site Community Association Manager

Location: Austin, TX

About RowCal

RowCal is a fast-growing, innovative HOA and Property Management company, bringing "The Smarter Way to HOA" to thriving communities across the United States. Focused on Our Mission "To empower, enrich and elevate HOA communities and the lives of our employees who serve them", we are committed to doing things better with a can-do attitude and joyful spirit that puts HOA leaders at ease. We'll be a partner who cares, collaborates and creates the best HOA experience for a community.

Our core values of "trust, innovation, fun, and growth" are at the heart of everything we do. Help us transform HOA communities and make "home" extra special for the members we serve. You'll love what you do!

Role and Responsibilities

The On-Site Community Association Manager is responsible for the overall management and oversight of a dedicated community. Maintains relationships between the association boards and RowCal’s support teams and third-party ancillary service providers. 

• Review, coordinate, and respond to homeowner Architectural Control Committee (ACC) requests, and resolve all homeowner escalations.
• Oversee covenant enforcement, issue violations, and manage all action items for associations.
• Update and maintain the management plan with service dates, board meetings, site inspections, vendor meetings, maintenance calendars, community events, etc.
• Draft and send all association communications including statutory notices, newsletters in coordination with the Board/committee, emergency notifications, email and text blasts, etc.
• Prepare Board Meeting packets and attend meetings with the Board of Directors, ACC, and all internal management or company meetings.
• Monitor vendor and owner delinquency rates and collections process for the community.
• Other duties as assigned.
• On site management daily

Qualifications and Education Requirements 

• Two years of property management, Homeowners Association (HOA) management, and portfolio management experience and one year of vendor management experience preferred.
• High School Diploma or equivalent.
• Ability to establish and meet deadlines in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong organizational skills and high attention to detail.
• Proficient in Microsoft Office applications.

Preferred Skills 

• Experience with AppFolio, CINC, WebAxis, Xactimate, Microsoft Dynamics CRM or other client relationship management software preferred.

Physical Requirements

• Ability to drive to and from several locations on occasion.
• Ability to withstand prolonged periods sitting at a desk and working on a computer.
• Must be able to sit, stand, walk, and bend for prolonged periods.
• Must be able to carry and climb ladders and must be able to lift up to 50 pounds.

Benefits

In addition to offering our team members competitive pay, we offer an excellent benefits package including 401k matching, paid time off, health insurance, dental insurance and vision insurance for employees and dependents. We also offer disability insurance along with other important benefits to ensure that our workers feel respected and valued. Although we work hard, we encourage our employees to always maintain a healthy work-life balance, so they can focus on their families and pursue outside interests.

We also strongly believe in community service and in making an impact at the local level. As a RowCal employee, you'll be allotted time off each year to engage in service with one of our community service partners.

RowCal is an Equal Opportunity Employer, meaning we do not discriminate against any employee or applicant because of race, color, sex, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, military or veteran status, or any other or any other federal, state or local protected class.