What are the responsibilities and job description for the Automotive Service Advisor/Writer position at Roy's Automotive Clinic, Inc.?
SERVICE ADVISOR/WRITER EXPERIENCE REQUIRED
Ability to work hard with limited supervision and strong organization, computer and multi-tasking skills
Ability to accept and follow instructions
Ability to manage and multi-task in a fast paced work environment with good listening skills and ability to pay attention to details
Ability to document tasks such as customer approval, parts ordered, vehicle progress, etc.
Prompt and respectful customer service with strong listening skills to describe vehicle problems for technician to diagnose
Generating service order estimations and quotes for customers via automotive software, computer skills necessary
Order parts via telephone or online for vehicle repair
Scheduling appointments, and maintaining an organized schedule
Monitor status of vehicles for diagnosis and repair with strong communications skills for customer, technician and/or Office Manager
Conducting post-repair follow up
Resolving customer complaints
Continue to maintain business' value, quality, and integrity
Weekends OFF Business hours Monday through Friday
401k with employer match up to 3% after probationary period
Medical insurance plan - 50% premium cost for employee paid by employer
5 paid holidays
Vacation pay after 1 year of Employment
Job Types: Full-time, Part-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $18 - $24