What are the responsibilities and job description for the Entry Level Management position at Royal Acquisitions?
Our team is dedicated to providing exceptional customer experiences and building long-lasting relationships with our clients. We’re passionate about problem-solving and ensuring our customers receive support that’s timely, helpful, and knowledgeable.
As an Entry Level Management team member, you’ll be the first point of contact for our customers, assisting them with inquiries, resolving issues, and guiding them through our sales process. We’re looking for a customer-focused Entry Level Management member with strong communication skills, a passion for service, and an ability to stay calm under pressure.
Entry Level Management Responsibilities
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As an Entry Level Management team member, you’ll be the first point of contact for our customers, assisting them with inquiries, resolving issues, and guiding them through our sales process. We’re looking for a customer-focused Entry Level Management member with strong communication skills, a passion for service, and an ability to stay calm under pressure.
Entry Level Management Responsibilities
- Respond to customer inquiries through in person meetings promptly and professionally
- Identify and troubleshoot issues, providing sale solutions or directing customers to appropriate departments as needed
- Maintain detailed records of customer interactions, sales, and update account information
- Collaborate with sales team members to improve customer experience and share best practices
- Assist with customer concerns and work to find resolutions
- Support team and provide information about our products and services to new customers
- Lead a team of individuals setting the example of being in a management position
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment with a problem-solving mindset
- Previous experience in customer service, sales, leadership, management or a similar role is a plus
- Familiarity with customer support tools is beneficial
- High school diploma or equivalent; additional education or certifications are a plus but neither are required
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