Tax Credit/Compliance LEASING AND MARKETING SPEC - Vescor Properties

Description

We are seeking an experienced and dynamic Leasing Marketing Specialist with expertise in Tax Credit (LIHTC) properties. The ideal candidate will possess a strong understanding of tax credit guidelines and compliance, along with a passion for marketing and leasing residential properties. This individual will help maximize occupancy rates, lease and review files to ensure compliance with LIHTC requirements while providing excellent customer service to prospective residents.

*Tax Credit and Compliance experience required.

**Bilingual and Valid Driver's License required.

Job Summary:

Under the direct supervision of the Community Manager, the Leasing and Marketing Specialist is responsible for implementing and overseeing all property level marketing, advertising, special promotions, and maintaining all aspects of community relations/corporate partnerships, and Preferred Employer outreach. The Leasing and Marketing Specialist will work directly with the Community Manager, Regional Manager, and liaison with the Marketing Director to set goals, expectations, monitor social media and reputation management channels to increase interest and leasing at their community.

Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.

Essential Job Duties and Responsibilities:

This job description does not list all duties that will be required of this position. You may be required to perform other duties, as requested by your supervisor.

Leasing Management:

• Create a positive, welcoming, supportive environment for residents, visitors and community associates while achieving occupancy goals of the property through managing various initiatives, campaigns, programs and events
• Utilize maintenance software program to enter in and track service requests
• Assist in attracting, screening, and selecting prospective residents in accordance with federal and state governing program laws and regulations, utilizing the Resident Selection Criteria
• Prepare market surveys and traffic reports
• Perform lease renewal process
• Determine the needs of prospective residents
• Prepare lease packages
• Collect late rents and other monies due to the property
• Conduct move-in and move-out process
• Answer the telephone and greet prospective and current residents in a pleasant and friendly manner. Respond timely to incoming calls from the corporate office or those related to the operation of the property
• Contact all guests by phone and/or email within 24 hours or less of their initial visit
• Send Thank You cards to guests

Marketing Planning:

• Aid in the execution of the annual marketing plan and assist in branding the overall property through cutting-edge marketing campaigns and promotional events
• Responsible for local outreach marketing efforts including creating cost-effective advertising strategies, resident referral programs, preferred employer programs, and other initiatives that generate qualified traffic to assist in achieving or exceeding the assigned propertys leasing goals
• Maintain and evaluate inventory materials needed for property marketing including: brochures, flyers, signs, flags, balloons, etc. Ensure all are fresh, appealing, and seasonally appropriate. Make suggestions for changes as necessary
• Provide weekly and monthly reporting/analysis of marketing results, efforts, sources and their effectiveness to make recommendations to Community Manager and Regional Manager

Knowledge, Skills and Abilities (KSAs):

• Work flexible schedule, including evenings and weekends
• Display professionalism in both work ethic and appearance
• Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs
• Excellent customer service skills
• Demonstrate strong written and oral communication skills
• Proficient in Microsoft Office Suite and social websites (Tech Savvy)
• Clearly communicate verbally, in writing and read in English
• Provide a welcoming office environment for potential residents

Education and Experience:

• High School Diploma or Equivalent
• Marketing experience preferred
• Proficiency in One Site preferred
• Minimum of one-year property management experience preferred
• Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred

Physical Demands:

• Must be able to access all areas of the property's grounds and structures, including multilevel structures, with or without the aid of an elevator
• Work with a computer for a minimum of 7 hours daily either standing or sitting
• Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal
• Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day-to-day operations of the property.

Qualifications

Salary : $30 - $31