What are the responsibilities and job description for the Complex Operations Manager position at Royal Bank of Canada>?
Job Summary
Job Description
What is the opportunity?
Embrace RBC Wealth Management’s core values and culture of doing what’s right. As a Complex Operations Manager (COM), you will monitor all complex operations activities including acceptance and distribution of clients’ funds and securities. You will coach and supervise the complex operations associates to ensure they execute functions consistent with branch, firm and regulatory policies and procedures.
At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you.
What will you do?
- Oversee the delivery and receipt of all client funds and securities.
- Review and approve cost basis changes and communicate margin-related issues to Financial Advisors and Client Associates and then communicate resolution to the margin department.
- Provide daily and monthly reports to the Complex Administrative Manager for review in a timely manner.
- Partner with the Complex Administrative Manager to onboard and train new and existing associates.
- Maintain strong and cooperative relationships between the operations associates and the offices in the complex by quickly and efficiently resolving issues as they arise and escalating problems to the Complex Administrative Manager.
- Coordinate the maintenance of all operations-related systems and equipment for IT related projects, activities, changes and issues.
- Secure the complex cashiering office at all times.
What do you need to succeed?
Must-have
Nice-to-have
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Job Skills
Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales Forecasting
Additional Job Details
Address :
1980 POST OAK BOULEVARD : HOUSTON
City : Houston
Country :
United States of America
Work hours / week : Employment Type :
Full time
Platform : WEALTH MANAGEMENT
Job Type : Regular
Pay Type : Salaried
Posted Date : 2025-02-03
Application Deadline :
Note : Applications will be accepted until 11 : 59 PM on the day prior to the application deadline date above
I nclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .
