Director - Regulatory Program Management Office, Operations

Job Summary

Job Description

What is the Opportunity?

Position reports to the US Governance Risk and Controls (GRC) Office and is responsible for supporting the US GRC Operations team.  US GRC Operations provides operational support across the GRC Office, including Execution, Regulatory Affairs, Quality Control, and Technology Platform. Interfaces with organizations across RBC, including Finance, Procurement, Risk, Compliance,

Operations and Technology& Innovation, and other key support functions across the RBC US Enterprise.

Be part of RBC’s U.S. Governance, Risk and Controls (GRC) Office. This group’s focus is on enhancing our risk management and regulatory compliance capabilities to ensure the bank is well- positioned for future opportunity and sustainable growth. Headquartered in the United States. By evaluating and understanding the organization’s needs, the team delivers specialized service and

industry-specific expertise to help the US organization be compliant with industry regulations and requirements.

What will you do?

Support delivery of large scale operational initiatives.

E ngage with cross-functional teams to address strategic questions, diagnose issues, develop plans, enabling initiatives to fully align to corporate strategy and direction.

Balance and influence multiple competing priorities and teams by providing oversight and guidance to actions of high importance; and creating and maintaining cross-organizational relationships to enable success.

Help define the development of the Office’s strategic planning, structure, and process documentation.

Collaborate with stakeholders from across the bank to gather critical information for management consumption.

Help identify process improvement opportunities and implement process enhancements to drive efficiency and effectiveness.

Contribute to process improvement initiatives through assistance with project coordination and help lead workstreams or small initiatives from conception to completion with moderate guidance / oversight.

Provide leadership and ownership of various operational initiatives as needed.

Develop presentations for internal and external meetings that are compelling, concise, and convey the Office’s and / or Bank’s performance and / or key accomplishments.

Performs ad-hoc projects for the Office as needed, including but not limited to SharePoint creation and management.

Ability to interpret large amounts of data and to multi-task .

All other appropriate duties as required .

What do you need to succeed?

Bachelor's Degree, Master’s Degree Preferred

Minimum 10 years of experience operational efficiency initiatives, systems development, and project management related disciplines such as quality management, financial management and organization change management.

Track record of delivering functional expertise on transformations at an Enterprise level.

High-value personal qualities - critical thinking and problem-solving skills, ability to influence, work in teams, resourceful, responsible, tenacious, independent, self-confident, high-energy, etc.

Ability to develop short and long-term plans for all relevant levels of the enterprise / organization.

Must be a critical and strategic thinker with seasoned problem-solving, analytical and decision-making skills.

Excellent verbal and written communication skills required.

Excellent organization and analytical skills with emphasis on planning and operations.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.

Leaders who support your development through coaching and managing opportunities.

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

Opportunities to do challenging work.

Opportunities to build close relationships with clients.

The expected salary range for this particular position is $160,000-$250,000 (New Jersey / California), $130,000-$210,000 (Minnesota) depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that :

Drives RBC’s high-performance culture

Enables collective achievement of our strategic goals

Generates sustainable shareholder returns and above market shareholder value

LI – Hybrid

LI – POST

Job Skills

Adaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address :

GOLDMAN SACHS TOWER, 30 HUDSON STREET : JERSEY CITY

City : Jersey City

Country :

United States of America

Work hours / week : Employment Type :

Full time

Platform : CUSO

Job Type : Regular

Pay Type : Salaried

Posted Date : 2025-02-26

Application Deadline :

2025-04-30

Note : Applications will be accepted until 11 : 59 PM on the day prior to the application deadline date above

I nclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .

Salary : $130,000 - $210,000