What are the responsibilities and job description for the Senior Technical Application Specialist position at Royal Bank of Canada?
Job Summary
Job Description
What is the opportunity?
As a Senior Technical Application Analyst you will partner with business owners and other IT teams to assess, research, and analyze business, technical and system needs to provide solutions within RBC Wealth Management primarily regarding mainframe applications however experience in this environment is not required. You’ll have the opportunity to manage governance, compliance and application driven activities on wide-ranging topics.
What will you do?
Work collaboratively with our business partners and stakeholders from multiple IT teams
Manage compliance and regulatory responsibilities for applications, including both vendor and internal applications
Ensure cybersecurity protocols and user access controls are adhered to
Undertake vetting process for vendors to ensure adherence to regulatory compliance standards
Become proficient with applications and how they integrate with RBC systems and other applications
Update application process documents, operating manuals and maintain SharePoint and Confluence sites
Be the point person to communicate any application updates to our business users or service desks
Participation in conversions such as migration from Endevor-to-DevOps
Participate in tech currency initiatives related to maintenance activities
Execute on assigned tasks to support local and enterprise projects
Translate business requirements into technical solutions
Assist with production issues affecting our applications as required
Become proficient in using standardized processes and tools
What do you need to succeed?
Must-have
Bachelor’s degree or equivalent experience
Application custodial experience including experience in support activities
Highly motivated with the ability to work independently and effectively manage multiple priorities
Ability to problem-solve with an organized and technical approach
Work well within the team and extended IT teams, our business partners, external firms and vendors
Excellent communication skills
Nice-to-have
Financial industry experience
Familiarity with mainframe hosted applications / tools, Web services, APIs, FTP, data query, cyber security, DR and business continuity
Experience with tools such as Archer, IITM, ServiceNow, Jira and Confluence
Experience managing software applications
Previous support and triage experience
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work / life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across businessThe good-faith expected salary range for the above position is $65,000 - $115,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that :
Drives RBC’s high performance culture
Enables collective achievement of our strategic goals
Analytical Thinking, Business, Communication, Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software, Technical Solutions, Work Collaboratively
Additional Job Details
Address :
250 NICOLLET MALL : MINNEAPOLIS
City :
Minneapolis
Country :
United States of America
Work hours / week :
Employment Type :
Full time
Platform :
TECHNOLOGY AND OPERATIONS
Job Type :
Regular
Pay Type :
Salaried
Posted Date :
2025-02-10
Application Deadline :
2025-02-28
Note
Applications will be accepted until 11 : 59 PM on the day prior to the application deadline date above
nclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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