What are the responsibilities and job description for the Counter Sales Associate position at Royal Brass and Hose?
About Royal Brass and Hose
We distribute high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service excellence empower customer success. From 1949 until today, our successful growth has been driven by our Mission Statement, Customer Growth and Satisfaction through Exceptional Service.
Job purpose
Takes merchandise requests from customer / salesperson, order entry and order processing to ensure timely, accurate order fulfillment.
Essential Job Functions
Assists customers at front counter ensure any order errors are corrected.
End of day run for cash drawer and processing paperwork per established procedures.
Make hose / tube assembly precise to manufacturers procedure and customer orders.
Maintain counter display i.e. stocked, neat and dust free.
Clean and maintain customer, counter, and hose shop areas.
Perform required preventive maintenance on shop crimpers and equipment.
Other Duties and Responsibilities
Assist Shipping and Receiving with various tasks, as necessary.
Assist Salesperson / Customers and Team Members with special requests i.e. check stock, availability of parts, inventory control etc.
Participate in and assist branch teams with action plans, improvement projects or special requests from your supervisor.
Train Team Members on established processes and procedures.
Train Team Members on product.
Qualifications
Demonstrating good work habits
Supportive of company and management goals
Team player
Encouragement of team activities aimed at eliminating wasteful and redundant processed.
Ability to pass pre-employment drug screen and physical.
Ability to multi-task
Detailed oriented
Working conditions
In shop operations
Minimal climate-controlled environment
Physical requirements
Able to lift 50 lbs.
Able to push 30 lbs.
Able to pull 50 lbs.
Able to reach overhead (repetitive)
Able to work 8 hours standing, bending and walking
Able to use repetitive hand movements : stapling, using tape gun, grabbing bags, typing
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