Analyst, Onboard Revenue and Pre-Cruise

This position is on – site in our Royal Caribbean Headquarters 1050

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s Celebrity Onboard Revenue Team has an exciting career opportunity for a full time Analyst, Onboard Revenue and Pre-Cruise reporting to the AVP, Onboard Revenue Commercial Management & Operations.

Position Summary

The Analyst, Onboard Revenue and Pre-Cruise: Strategy, Performance and Pricing will implement pricing analytics and pricing administration. Deliver timely, clear, actionable, and reliable analytics to deliver pricing and margin optimization via pricing measures while also overseeing the pricing and product in the systems. This role requires combining an analytical and sales-oriented mindset. As well as delivering presentations and reports that simplify complex information and processes.

The Analyst will be accountable for the analytics and performance assessments of ~270M in gross revenues and growing, that is related to Shorex and Ship Experiences revenue, for pay for both Onboard and Pre-Cruise. This role will be overseeing the pricing and promotions for 3000 tours portfolio. This role will create and recommend forward-looking product recommendations and revenue accelerators. The analyst implements the promotional strategy and promotional tactics of pre-cruise revenue.

Essential Duties And Responsibilities

• Part of a high-performing team, focused on forward-looking commercial and promotional revenue activities.
• Accountable for decision-making through critical thinking and quantitative/qualitative analysis, along with the effective communication of concepts, results, and potential impacts.
• Supports Pre-cruise revenue management strategies along with the implementation of these practices resulting in revenue optimization.
• Accountable for the pricing process for Onboard Revenue and Pre-Cruise includes opportunity identification, pricing planning, price forecasting and tracking and reporting.
• Reports business performance to assess the current performance and to understand business risks to meet year-end goals.
• Maintains the pricing strategy models across different regions and target demographics.
• Develops presentations and analysis that can drive decisions and facilitate action.
• Strong story telling skills that can develop presentations, training and written memos to provide tools to the senior leadership to make effective decisions.
• Delivers on the Pre-Cruise promotional calendar, promotional tactics, and promotion KPIs.
• Actions the pre cruise promotional calendar with Marketing and Sales partners.
• Participates in the governance of all new and existing Shore and Ship Excursion Pre-cruise products and promotions in a manner that is in line with the brand standards and messaging.
• Participates in the governance between Digital, IT, Ecommerce and Onboard Revenue to ensure the systems and technology is keeping up with the needs of trends related to Onboard Revenue and Pre-Cruise.
• Understands complex commercial pricing models, leveraging data and analytics to develop and execute pricing strategies across various categories, suppliers, and customer segments.
• Responsibilities include conducting full lifecycle analysis to understand product value proposition, current or proposed price points, data gathering and cleansing, deep dive advanced statistical analysis/modeling and recommendations to optimize the performance of pricing strategies and tactics.
  
  

Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications

• Bachelor’s degree (BA) with a degree focus in Business, Finance or other quantitative discipline preferred.
• Knowledge of revenue management and demand forecasting.
• Operations Research modeling skills (optimization and linear programming, etc.).
• Statistical modeling skills (regression and forecasting, etc.)
• Database and analytical programming skills are a must (including SAS, SQL, Toad etc.).
• Project management experience in organizing, planning, and executing large-scale projects from conception through implementation.
• Effective verbal and written communication skills.
• Understanding of the business to validate findings and conclusions and always ensure data integrity and accuracy.
• Understanding of database design and information systems, structure, functions and processes, and experience with database tools
• Ability to travel up to 10% of the time.
  
  

Knowledge And Skills

• Able to understand and evaluate complex issues and devise and implement successful solutions.
• Focused on results, can see hidden problems, and takes logical approach and probes fruitful sources for answers.
• Ability to adapt to change, anticipate future needs, is flexible, overcomes resistance to change, and demonstrates managerial courage.
• Project management experience in organizing, planning, and executing large-scale projects from conception through implementation.
• Highly Analytical. Ability to convert raw information into applicable strategies.
• Highly organized. Methodical in research, order, prioritization, and implementation.
• Project management skills with ability to drive consensus in cross functional teams.
• Good storyteller who can flex across technical and business, and influence people across all levels.
• Must be comfortable with ambiguity, possessing the maturity and capability to interact and influence across multiple levels and a global matrixed organization.
  
  

Financial Responsibilities

• Supports the monitoring of performance, trends, and benchmarks on onboard revenue.
• Monitor the profit margins for this business are aligned with the profitability goals of the brand.
• Implements the pricing strategies to achieve the pre-cruise revenue goals for Celebrity Cruises.
  
  

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations. The environment includes office location, and /or moving inside/outside the office. Responsibilities include traveling between numerous offices. A high noise level is possible if visiting shipboard or offsite locations.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.