What are the responsibilities and job description for the Senior Manager, Benefits Operations position at Royal Caribbean Group?
Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.
Royal Caribbean Group's Human Resources Team has an exciting career opportunity for a full time Senior Manager, Benefits Operations reporting to the Senior Director, Global Benefits .
Position Summary :
We are seeking a highly skilled and experienced Senior Manager of Benefits Operations to join our team. This role primarily focuses on managing and optimizing our benefits operations, with a specific emphasis on overseeing a high volume of employee inquiries and establishing metrics to ensure timely responses and first-time resolutions. Additionally, this role includes managing our employee cruise benefits program, driving wellness program engagement, and utilizing a data-driven approach to manage results. The ideal candidate will have a strong background in operational administration and a proven track record of improving employee experience.
Key Responsibilities :
Benefits Administration :
- Oversee the day-to-day operations of employee benefits programs including medical, dental, vision, life insurance, and other related benefits. Responsible for the execution and management of $48M Benefit Spend.
- Ensure compliance with applicable laws and regulations related to employee benefits.
- Implement new benefits programs and enhance existing programs.
Team Leadership :
Inquiry Management :
Employee Cruise Benefits Program :
Process Improvement :
Vendor Management :
Data-Driven Management :
Qualifications :
Preferred Qualifications :
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
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