What are the responsibilities and job description for the Service Advisor/Writer position at Royal Chevrolet Buick GMC?
Royal Chevrolet GMC is looking for a qualified candidate to fill the position of a Service Advisor/Writer. The candidate will work with our team to schedule appointments, write work orders, and work directly with customers to meet their vehicle's needs.
Job Responsibilities:
- Greet customers in a timely, friendly manner and obtain information
- Document customer concerns
- Provide a complete and accurate written cost estimate for labor and parts
- Maintain high customer satisfaction standards.
Job Requirements:
- Strong communication and interpersonal skills
- Ability to interact with a wide range of customers
- An outgoing, energetic personality who is willing to work as a team
- Verify warranty and service contract coverage
- Develop estimates, write repair orders, and maintain customer satisfaction
- Must have strong computer skills
- Can work in a fast-paced environment
- Organized, and can manage your time
- Prior experience as an automotive service advisor desired, but not required
Benefits Include:
- Hourly Commission
- 401K Profit sharing
- Health insurance
- Paid time off (vacation/holidays)
Hours: Monday - Friday: 8:00am - 5:30pm. Saturday - 8:00 am - Noon (rotating schedule)
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Days:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $40,000
