IT Trainer (Entry Level)

Job summary

RCHT NHS Trust Electronic Patient Record (EPR) Programme, eCare, will underpin everything we do for our patients, our people, and our communities, as well as creating a working environment renowned for excellence and innovation that enables our staff to deliver safe and compassionate care every day.

We have 7 vacancies available; 3 x 11 month Fixed Term Contracts ending 31 / 01 / 2026 and 4 x 13 month posts ending 31 / 03 / 2026. Exact duration of contract is dependent on actual start date of successful candidates but the Fixed Term contracts will terminate on the end dates outlined here. Secondments will be considered from RCHT candidates who must seek approval from their line manager before applying. If a secondment is not an option, RCHT candidates must be willing to convert to a FTC

We are seeking a highly motivated individuals with proven IT application training experience and communication skills who will be delivering a curriculum of relevant and effective training courses to learners.

The successful candidates will be delivering quality, consistent and professional IT training to staff in both clinical and non-clinical applications.

Main duties of the job

Experience of using the Patient Administration System (PAS)

Experience of using eNotes, Maxims and other clinical systems

Experience of pc applications (Microsoft)

Experience of using NHS Clinical or Business applications

Good general understanding of technology

Proven customer care skills

Proven communications skills

Excellent team player

Copes well in a busy environment

Experience user of MS office applications

About us

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000 staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

Job description

Job responsibilities

The trainer will have excellent knowledge and extensive use of both clinical patient administration systems and Microsoft Office products. Working with members of the training team, the successful candidate will be delivering quality, consistent and professional IT training to staff in both clinical and non-clinical applications.

You will also be responsible for helping review training plans, course support materials, end user guides, as well as developing innovative ways of delivery and engaging learners.

PLEASE NOTE : To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following :

• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory