What are the responsibilities and job description for the Utility Operator - U1 position at Royal Cup, Inc.?
COMPANY PROFILE:
Royal Cup, Inc. is the proven leader in sourcing, roasting, blending, and distributing high-quality coffees and fine teas since 1896 and is the chosen partner for restaurants, hotels, offices, and commuters across the country. We are a family-owned business rooted in a longstanding tradition of coffee roasting excellence that takes pride in our unparalleled dedication to customer care.
We are a large, privately held national importer, roaster, and distributor of coffees, teas, and related products that have been in business for more than 125 years. Royal Cup, Inc. currently provides products, equipment, and service to restaurants, hotels, convenience stores, businesses, and individuals throughout the United States, and we are growing!
At Royal Cup, Inc. having a customer-centric focus is not simply a motto; our employees believe we each have a responsibility to provide outstanding service to our customers. Our customer-centric focus results in actions we live by that not only retain our current customer base but grow our presence with new, high-impact accounts across the country based on exceptional products and service.
We believe serving our customers well, serves us well. We are results-oriented and strive to not only retain our current customer base but grow our presence with new, high-impact accounts across the country by offering exceptional products and service.
Royal Cup Coffee and Tea strives to be sustainably minded and a good corporate steward in all business endeavors. It is also what others expect of us – our employees, our customers and vendors, our local communities, and the coffee and tea industry we help represent. This mindset permeates the actions we take today for tomorrow.
Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well-caffeinated team, the benefits program includes healthcare, dental, vision, 401(k), company-paid life and disability insurance, Flexible Spending Account plan, select tuition reimbursement, paid parental leave, remote work opportunities, paid holidays, and vacation time. We also provide ongoing training that is designed to provide maximum success for our employees.
- Always be mindful of and adhere to GMP’s (Good Manufacturing Practices), Quality and Food Safety requirements.
- Assist in keeping the plant in tour ready status, at all times.
- Keeping materials to the machines.
- Putting materials back in proper location in the warehouse after use in production.
- Pulling full pallets, shrink wrapping and corner boarding of products as needed before transporting to warehouse for distribution.
- Communicating with operators, production managers and/or team leaders during the process of checking line sheet bins and having all changeovers to the front line ahead of time, minimizing waiting time and increasing efficiency.
- Keeping up daily / weekly sanitation records that are posted on the bulletin board.
- Keeping production, film, box, dumpster and cardboard area clean and tour ready at all times.
- Adhere to all company policies and procedures and guidelines.
- Must be willing to train on confirmation desk (SAP) and acquire the proper skills to put finished product in inventory.
- Must have basic reasoning abilities, to include:
- Applying common sense in carrying out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.
- Ability, beyond basic skill performance levels with Reading, Writing, Mathematical & Computer Functions, to include:
- Ability to read, write and interpret basic correspondence, including daily production line sheets, operator check off sheets, machine operating instructions, safety instructions and any training materials (including safety instructions for forklifts and handjacks).
- Ability to perform simple mathematical calculations: add, subtract and multiply using units of American currency and weight measurement, volume and distance.
- Ability to operate basic office equipment: telephone system, desktop computers, fax and copy machines.
- Basic inputs via keyboard and bar code scans into computer system.
- Basic abilities with Microsoft Office Software, specifically with Word and Excel.
- Prior experience with SAP is highly preferable.
- Ability to perform the physical demands of the position which are required to successfully perform each essential responsibility. Reasonable accommodations may be made to enable individuals with disabilities to perform the core responsibilities. These physical demands may include, among other functions:
- Be able to stand and walk constantly for approximately 8 or more hours a day. The shift is regularly an 8 hr shift with limited overtime as required by demand.
- Be able to sustain constant hand, finger and elbow movement while performing utility functions.
- Be and to reach with hands and arms; climb or balance; talk or hear; taste or smell.
- Be able to occasionally sit, stoop, kneel, crouch or crawl.
- Be able to pull full pallets, shrink wrap and corner board products as needed prior to transporting to warehouse for distribution.
- Be able to frequently lift and/or move full cartons / other packaging materials weighing from 3-60 pounds:
- Overhead lifting of cartons / packaging materials.
- Bending or kneeling to stack cartons.
- Bending, kneeling and climbing ladders to put packaging film on machines.
- Must be at least hand jack certified or willing to train and acquire proper certification to prove safe operation. Any forklift certification (Standup, Reach, Sit down) is a plus.
- Ability to work within the work environment characteristics experienced while performing the essential functions for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Frequently working near production machinery and occasionally near hand jacks or forklifts.
- Frequently working in an environment with variable temperatures.
- Ability to successfully complete the pre-employment process.
