What are the responsibilities and job description for the Server position at Royal Gorge Route Railroad?
Description:
Server Job at Royal Gorge Route Railroad
We are looking for a Server who embodies a genuine spirit of service, has a serious appetite for adventure and is seeking meaningful career growth. Always curious and caring, our team puts their heart into everything they do, striving to do their best no matter the task at hand. We are team players, problem solvers, innovators and lovers of people, travel and the Colorado life.
About the Role:
Serves guests quickly, efficiently, and with complete knowledge of food and beverage menus. Offers superior customer service and maintains station in a clean and orderly manner throughout shift.
Key Responsibilities:
Requirements:
Working Conditions:
This position will spend 95% of the time standing/walking and 5% of the time sitting. Position requires ability to bend, twist, make repetitive motions, use hands to hold and carry items/trays, kneel, reach, push and pull. This position requires the ability to work/move safely on a moving train. Must be able to lift and carry up to 25 lbs. Direct contact with guests, managers, and co-workers. Occasional environmental exposures to cold, heat, snow, rain and water.
Server Job at Royal Gorge Route Railroad
We are looking for a Server who embodies a genuine spirit of service, has a serious appetite for adventure and is seeking meaningful career growth. Always curious and caring, our team puts their heart into everything they do, striving to do their best no matter the task at hand. We are team players, problem solvers, innovators and lovers of people, travel and the Colorado life.
About the Role:
Serves guests quickly, efficiently, and with complete knowledge of food and beverage menus. Offers superior customer service and maintains station in a clean and orderly manner throughout shift.
Key Responsibilities:
- Welcome guests upon arrival and ensure they feel comfortable and welcome.
- Check customers' identification to ensure they meet minimum age requirements for consumption of alcoholic beverages when ordered.
- Effectively merchandise food and beverage menus in an informative, friendly, and enthusiastic manner, answering any questions customers may have concerning menu items.
- Inform customers of any specials.
- Accurately take guest orders in a timely fashion and enter the order into computer system for transmittal to kitchen staff.
- Checks with customers to ensure they are enjoying their meals and take action to correct any problems timely.
- Serve food and/or beverages to customers.
- Remove dishes and glasses from tables or counters, take them to the kitchen for cleaning.
- Clean, stock, and maintain the workstations throughout shift.
- Follow all safety and sanitation policies and procedures.
- Correctly and precisely calculate each guest check and collect payments.
- Complete cleaning tasks on board during, between and after departures.
- Perform additional responsibilities as directed by management.
Requirements:
- High school diploma or actively pursuing an education.
- Prior experience serving in a restaurant preferred.
- TIPS certified preferred.
Working Conditions:
This position will spend 95% of the time standing/walking and 5% of the time sitting. Position requires ability to bend, twist, make repetitive motions, use hands to hold and carry items/trays, kneel, reach, push and pull. This position requires the ability to work/move safely on a moving train. Must be able to lift and carry up to 25 lbs. Direct contact with guests, managers, and co-workers. Occasional environmental exposures to cold, heat, snow, rain and water.
