Student Conductor

Student Conductor Job Description

Reports To: Train Program Administrator

FLSA Status: Part time Hourly, Non-exempt

Prepared By: HR Director

Prepared Date: 3/13/25

Compensation: $18 per hour

The Royal Gorge Route Railroad is Colorado’s most breathtaking rolling restaurant serving more than 200,000 guests from around the world annually. Founded in 1998 by a family of travel and tourism pros, we have grown our business by bringing together a team that is passionate about guest service, great food and creating memorable experiences.

We value our staff, and we like to have fun! In addition to becoming an integral part of our team, full-time staff members enjoy excellent perks, including 100% covered premiums for employee and immediately family members for health, dental and vision insurance, up to an 8% 401k match, discounts, free tickets, and opportunities for advancement. If you’re an energetic team player who wants to love where you work while making a great living, please apply today.

We love Colorado and we care about our team members and our guests. That’s why the Royal Gorge Route Railroad is 100% smoke-free, inside and out. No smoking of any kind is allowed on any Royal Gorge Route Railroad properties or sister properties, including all Railroad property, on the train, at Happy Endings Caboose Cafe, the Royal Gorge Mansion or the Royal Gorge Route Inns. We do not provide additional “smoke breaks” for any staff member beyond what is legally required. In addition, any staff member that smokes on a designated break, must not have any scents of smoke on clothing, hair and/or breath. Any staff member scene smoking or vaping on company owned property or the train will be subject to immediate termination. Being a smoke-free environment for guests and a smoke-free workplace for staff ensures we uphold our customer promise - to provide a world class experience. It also means we uphold our employee promise - to provide a healthy, professional, clean atmosphere where everyone has the opportunity to grow and thrive.

Summary: The Student Conductor will gain valuable hands-on experience in the railroad industry, learning essential skills in train operations, safety protocols, and customer service at a leader in the scenic railroad industry. This position is ideal for those interested in pursuing a career in transportation, logistics and hospitality.

Essential Functions

· Assist the Conductor and Train Crew in all aspects of train operations, including boarding, departure and tasks between departures

· Learn and follow all safety procedures, protocols, and regulatory requirements during train operations

· Observe and monitor safety of all passengers and team members, ensuring their comfort and safety during their journey

· Collaborate with team members to ensure efficient and smooth operation of the train service

· Provide excellent customer service, answering questions, assisting passengers, and ensuring an enjoyable experience

· Perform tasks related to customer interaction, and train documentation under the guidance of a certified Conductor

· Participate in pre-trip inspections to ensure equipment is safe and operational

· Support on-board events, special programs and educational activities offered to guests

· Observe and assist in all operational activities while developing an understanding of the logistics and scheduling requirements of running a scenic railroad

· Other duties as assigned by management

Education/Minimum Requirements

· Some experience in operating heavy machinery or transportation is a plus

· Strong interest in the railroad industry, transportation, and hospitality

· Prior experience customer service or public interaction

· Must possess a valid driver's license with a clean driving record

• Pass pre-employment drug/alcohol screening in accordance with 49 CFR part 219 and background checks

Knowledge/Skills/Abilities

· Intent to put safety first and last

· Excellent communication and interpersonal skills

· Ability to work in a fast-paced, safety and customer focused environment

· Ability to learn and take direction from certified Conductors and Operations personnel

· Must be reliable, responsible, and punctual

· Critical thinking and strong situational awareness

· Ability to work flexible hours, including weekends and holidays

Working Conditions/Essential Job Functions

· Must be physically able to lift and carry up to 30 lbs and occasionally up to 80 lbsand perform manual tasks as needed

· Comfort in working in various outdoor conditions and the elements

· Must be able to climb up and down stairs, ladders and walk long distances

· Must be comfortable working in tight spaces

· This position will spend up to 100% of time on the job on your feet

· Shifts range from 6 hours up to 12 hours

· Maintain a professional appearance that represents the company’s standards

Salary : $18