What are the responsibilities and job description for the Real Time Scheduler position at Royal Home Care?
A successful Scheduler will have strong organizational skills as well as strong communication skills for managing incoming calls and working with both internal staff and clients. They should have a professional voice and experience working with people. Having knowledge of scheduling systems and basic computer skills is important but may be learned on the job. Every other weekend On call Phone is Required. For Home Heath Company Coordinate appointments for employees, customers or patients.
• High school diploma or GED
• Excellent communication and organization skills
• Clerical or administrative experience a plus
• Knowledge of health care terminology helpful
• Basic computer program knowledge
We are seeking a detail-oriented and highly organized Home Care Scheduler to coordinate and manage the schedule of our home care staff.
Responsibilities include creating staff schedules, coordinating with clients to identify their needs, and ensuring optimal service delivery.
Our ideal candidate is familiar with the challenges of healthcare scheduling and is capable of managing multiple tasks simultaneously.
Ultimately, the role of the Home Care Scheduler is to ensure that our clients receive the best possible care in a timely and efficient manner.
- Plan weekly employee schedules.
- Determine appointment lengths.
- Make phone calls to patients or customers regarding their appointment or meeting times.
- Book meetings, appointments or events on behalf of their employer.
- Coordinate business meetings, health care appointments, training sessions, service appointments, follow-up visits, conferences or travel.
- Create and maintain the schedules of individuals or teams within an organization.
- Balance the availability and resources against incoming requests to ensure all tasks are completed on time.
- Adjust schedules as necessary to accommodate changes in priorities or deadlines.
• High school diploma or GED
• Excellent communication and organization skills
• Clerical or administrative experience a plus
• Knowledge of health care terminology helpful
• Basic computer program knowledge
