Food Service Assistant

Become an integral member of our `ohana and create memorable guest experiences which make Royal Kona Resort the first choice for guests visiting the beautiful Kona coast! As a member of this family-owned and operated resort, you will help each guest feel like family and will work alongside a diverse and dedicated team.

The Food Service Assistant supports exceptional dining experiences for all guests who patron Don’s Mai Tai Bar. Known for its breathtaking oceanfront, open-air location, delectable food offerings and extensive beverage options, Don’s Mai Tai Bar is a popular destination for visitors and residents alike. The bar also hosts the Legends of Hawaiian Music concert series featuring some of the most well-known artists in Hawaiian and contemporary music.

The role of Food Service Assistant can provide you with:

• The opportunity to make direct impact on the guest experience.
• The opportunity to work alongside a diverse team of food and beverage professionals.

A typical shift for the Food Service Assistant may include the following responsibilities:

• Expediting food service delivery through the following tasks: completing prepared entrée items with appropriate sauces or dressings in accordance with menu; preparing server trays by table according to printed tickets; delivering entrees to tables as needed to support servers during peak business periods.
• Maintaining cleanliness and organization of workstation including replenishing and preparing dining utensils and condiments, cleaning serving trays as needed, and other related tasks.

Royal Kona Resort might be a great match for you if:

• You are seeking a fast-paced environment with high business volume that provides the opportunity to be active on a regular basis.
Providing personal and prompt guest service is a passion of yours
• -hospitality is our life!
• You enjoy interacting with diverse people; our clients originate from all over the world and our employees are just as diverse.
• You do not shy away from resolving problems and like the challenge of turning potential issues into enjoyable experiences.

The ideal candidate has a natural aptitude for service and performs with efficiency and speed. The ideal candidate possesses food expediting or serving experience in a high-volume establishment, with strong preference for previous hotel restaurant experience.

The ideal candidate will also possess the following knowledge, skills and abilities:

• The ability to speak, read and write proficiently in the English language.
• The ability to work a variety of shifts including days, evenings, weekends, and holidays.
• The ability to engage in considerable physical activity on a continuous basis including traversing and transporting trays weighing up to 30 pounds.
• The ability to effectively multi-task to service multiple tables simultaneously.
• As a condition of employment, candidate must be able to satisfy all pre-employment screenings; such as criminal background checks, drug screening and personal and professional references.
• TB clearance required.

Royal Kona Resort offers a competitive benefit package including the following benefits: medical, drug dental and vision insurance for employees and eligible dependents; paid leave accrual benefits; observed holiday benefits; life insurance options; and retirement savings plan participation. All benefits are subject to eligibility criteria.

This position does not offer relocation assistance.