Housekeeper II

Become an integral member of our `ohana and create memorable guest experiences which make Royal Kona Resort the first choice for guests visiting the beautiful Kona coast! As a member of this family-owned and operated resort, you will help each guest feel like family and will work alongside a diverse and dedicated team.

The Housekeeping department supports memorable guest experiences by providing clean and aesthetically pleasing facilities. The Housekeeper II supports those efforts through detailed and specialized cleaning involving a high degree of skill, responsibility and uncommon physical effort.

The role of Housekeeper II can provide you with:

• The opportunity to make direct impact on the guest experience.
• The opportunity to work alongside a diverse team.

A typical day for a Housekeeper II may include the following responsibilities:

• Perform specialized cleaning of assigned areas through intricate cleaning techniques, with approved cleaning agents and equipment. Tasks may include: cleaning soiled carpets and upholstery; window cleaning; stripping, waxing and polishing floors; and cleaning and maintaining equipment and tools.
• Promptly responding and fulfilling dispatched guest requests in a prioritized manner.
• Transporting linen to replenish floor stations and collecting and sorting soiled linen.
• Moving furniture as needed in guest rooms, public areas, dining outlets and function venues.

Royal Kona Resort might be a great match if:

• You are seeking a fast-paced environment with high business volume that provides the opportunity to be active on a regular basis.
Providing personal and prompt guest service is a passion of yours
• -hospitality is our life!
• You enjoy interacting with diverse people, we host guests from all over the world and our employees are just as diverse.
• You do not shy away from resolving problems and like to challenge yourself in turning around issues to satisfactory results.

The ideal candidate possesses previous commercial cleaning experience with preference for previous hotel housekeeping experience. The ideal candidate also possesses strong work ethic, excellent time management skills and a natural aptitude for guest service.

The ideal candidate will also possess the following skills, abilities and attributes:

• The ability to speak, read and write in the English language.
• The ability to perform tasks with little instruction or supervision and work independently with high output.
• Strong working knowledge and high skill in the use of related industrial cleaning equipment and strong working knowledge of proper use of chemical cleaning agents.
• Availability to work a variety of shifts including days, evenings, weekends, and holidays.
• The ability to engage in considerable physical activity on a consistent basis and work outdoors in hot, humid conditions.
• Neat and professional appearance, a genuine spirit of Aloha and the desire to provide great service.
• As a condition of employment, candidate must be able to satisfy all pre-employment screenings including criminal background check, drug screening and professional references.

Royal Kona Resort offers a competitive benefit package including the following benefits: medical, drug dental and vision insurance for employees and eligible dependents; paid leave accrual benefits; observed holiday benefits; life insurance options; and retirement savings plan participation. All benefits are subject to eligibility criteria.

This position does not offer relocation assistance.