Account Receivable Specialist

Compensation Type

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Overview

The Accounts Receivable Specialist reports to the Senior Accountant and is responsible for timely preparation, review and collection activity of all invoices, and billings on accounts receivable customer accounts.  This position will also support in daily functions, as requested. The Accounts Receivable Specialist’s responsibilities include, but are not limited to, timely, responsive and accurate completion of the following duties.

Responsibilities

• Prepare/maintain an accurate aging report.
• Proactively monitors customer accounts to minimize financial risk to the company and perform follow-up to ensure timely collection. Proactively communicates all A/R issues and developments to management.
• Research and resolve payment discrepancies, customer queries, and follow up on past due invoices. Prepare and process adjustments, within eligible guidelines, including misapplied payments, overpayments, etc.
• Daily preparation of bank deposits and posting of all payments to the appropriate customer account.
• Perform reconciliation of A/R sub-ledger to the G/L and resolve any discrepancies immediately.
• Generate and maintain weekly reports in a meaningful, organized format, including the weekly past-due A/R report for Senior Management.
• Exercises tact and good judgment in customer communications, many of which involve errors, discrepancies, and problems.  Maintains professionalism in dealing with difficult situations.
• Perform assigned month-end close tasks.
• Assists with special projects, including audits.

Qualifications

• At least 2 years Account Receivable and Collection or relevant experience. Must have working knowledge of general accounting principles
• Bachelor’s degree in Finance or Accounting preferred; Associate’s degree will be considered with relevant experience
• Experience in international business, preferable European business
• Demonstrated knowledge of cash collection processes and procedures
• High degree of accuracy and attention to detail
• Strong organization skills with the ability to prioritize and work independently with minimal supervision
• Outstanding critical thinking and analytical skills
• Customer service oriented; Must display a positive and proactive attitude; Able to establish and maintain effective working relationships
• Ability to perform in a fast-paced environment and meet deadlines
• Proficient with Oracle accounting systems
• Strong computer skills, including Excel
• Ability to work overtime as necessary to complete assigned duties